When users (non-administrators) try to add a Digital Certificiate to their browser (IE) require by their e-commerce settings, the following error occurs An Internal error occured. The private key you are importing might require a cryptographic service provider that is not installed on your system. Admins can add certificiates correctly, is their a Group Policy that needs changing or permission? Servers are Win2k SP4 and Citrix Metaframe XPe. --------------------------------- How much free photo storage do you get? Store your holiday snaps for FREE with Yahoo! Photos. Get Yahoo! Photos