Hi, Haven't checked the article, but we've gotten around a couple of shared clipboard issues by using the clipboard timeout values defined for excel. (hklm\software\microsoft\windows nt\currentvwersion\compatibility\applications\excel). regards, Rick Ulrich Mack rmack@xxxxxxxxxxxxxx Volante Systems 18 Heussler Terrace, Milton 4064 Queensland Australia tel +61 7 32467704 -----Original Message----- From: M [mailto:mathras@xxxxxxxxxxxxxxxx] Sent: Wednesday, 13 August 2003 6:13 AM To: Thin@xxxxxxxxxxxxx Subject: [THIN] Clipboard and Wan Hi Anyone had the pleasure of solving clipboard problems with Wan users ? Ive had a search through the archives but never seen a conclusive answer... switch it off appears to be the best bet ;¬) I have one department that are pasting text from a local application into an inhouse vb application. The application is being run from other remote sites without issue.I do get the same issue with RDP as well. Ive got the developer re writing his code to try and trap the error but we are unable to catch in our datacentres. Are there any registry tweaks part from those contained in Citrix Article CTX086028 Troubleshooting Client Clipboard Issues ? Metaframe XPa Feature Release 2 Win2k Service Pack 3 Sound, Com port, Client Drive mapping are all turned off. The link utilisation is >20% and latency is less than 50ms. any tips would be appreciated BTW has anyone ever implented a custom clipboard with MetaFrame ? this is referred to in CTX086028. "Certain applications introduce custom clipboard formats that cannot be copied from the local workstation and pasted into an ICA session. Additional testing showed that the same application will copy and paste properly into an RDP session. Citrix has added support for these custom clipboard formats." "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Citrix\wfshell\Virtual Clipboard\Additional Formats\MyFormat1 Name REG_SZ:MyCustomFormat" regards -------------------------------------------------------------------------------------------------------------------- The information contained in this e-mail is confidential and may be subject to legal professional privilege. It is intended solely for the addressee. If you receive this e-mail by mistake please promptly inform us by reply e-mail and then delete the e-mail and destroy any printed copy. You must not disclose or use in any way the information in the e-mail. There is no warranty that this email or any attachment or message is error or virus free. It may be a private communication, and if so, does not represent the views of Volante group Limited.