Is your AV software messing with the emails? It is common for AV to block or rate limit SMTP connections. Pat Coughlin On 3/25/09, alan tropper <alan.tropper@xxxxxxxxxxxxx> wrote: > Generator Microsoft Word 11 (filtered medium) Hi All, > > Can anyone help me with an ongoing issue I have with two new Virtual Servers > in my farm, everything seems to work fine with a 3rd party 16-bit > application called Finance One apart from when users try to send whats > called a remittance report which hooks into SMTP to send clients e-mails. > > When the reports run they sometimes work with no errors but about 7 out of > 10 times they will fail with a VB288 SMTP error: > > Critical Error: VB288 Internal Error. Source: com TBSMTPSendMail.DoSend, > Description [288], Line: 0 > > When the same reports are run from the server direct they work every time, > and networks have confirmed there are no issues on the LAN, I have also > tested SMTP from the server to send e-mails which works fine as well. > > I have tried a reg hack to increase SMTP timeout on the servers and this > hasn' t helped either and the CPU on the citrix servers are not spiking over > 60% when sending the mails? > > The vendor do not currently support the version of the app we are using > anymore but did advise that the DDE ' destination is busy' ??? > > We are currently running on ESX3.5 with VM' s Win2003 PS4.5 (The app is > dedicated on the servers in question) > > Any ideas would be a great help as I' ve hit a brick wall > > Thanks in advance > > Al > ************************************************ For Archives, RSS, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: //www.freelists.org/list/thin Follow ThinList on Twitter http://twitter.com/thinlist Thin List discussion is now available in blog format at: http://thinmaillist.blogspot.com Thinlist MOBILE Feed http://thinlist.net/mobile ************************************************