You are correct. If you want to go lower, it is the Import and Export subkeys that they need access to. adam Anders Hansen-?vre <Anders.Hansen-Ovre To: <thin@xxxxxxxxxxxxx> @contra.no> cc: Sent by: Subject: [THIN] Re: Cannot open .jpg files in citrix thin-bounce@freelis ts.org 02/03/2004 10:39 AM Please respond to thin Start regedt32 and locate HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools Give the Users group write access to the key and subkeys to correct the problem. If you don't want to give the Users that much access, I think you just need to give them write access to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\Graphics Filters but I'm not sure... --- mvh/yours Anders Hansen-Øvre, Seniorkonsulent Konsulenthuset Contra as http://www.contra.no -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Michael Boggan Sent: 3. februar 2004 16:28 To: 'Thin@xxxxxxxxxxxxx' Subject: [THIN] Cannot open .jpg files in citrix Running Win2k / Citrix XP FR3. Users open Outlook 2000 and try to open a .jpg attachment and they get the following message. "no file format information can be found in the registry." hit ok. then get "unknown file format" I then save the file to there home directory and try to open it from there and get this. "photoeditor cannot find or open path\filename.jpg." if you just highlight the file in the my computer window it shows up in the preview space on the left hand side just fine. And i can forward the email to my account and open it on my local workstation and the .jpgs open with no problems. i have checked the file type associations and that is fine. and it will open photoeditor before giving the last error message. any ideas why i can't open these in the citrix world? thanks, > _ ******************************************************** This Week's Sponsor - RTO Software / TScale What's keeping you from getting more from your terminal servers? Did you know, in most cases, CPU Utilization IS NOT the single biggest constraint to scaling up?! Get this free white paper to understand the real constraints & how to overcome them. SAVE MONEY by scaling-up rather than buying more servers. http://www.rtosoft.com/Enter.asp?ID=147 ********************************************************** Useful Thin Client Computing Links are available at: http://thethin.net/links.cfm *********************************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thethin.net/citrixlist.cfm