Hi, Yes on the BSOD, turned out to be NIC drivers on our case. If you cut and paste inside an ICA session, the default behaviour is that the clipboard is synchronised to the client desktop as well. This can generate a huge amount of traffic as well as causing some timeouts etc to happen. Several possible fixes. Get better NIC drivers (some of the on-board implementations suck), try a PCMCIA NIC just as a trial to see if it fixes things, or upgrade to Windows XP which is relatively beter behaved ;-). regards, Rick Ulrich Mack <mailto:rmack@xxxxxxxxxxxxxx> rmack@xxxxxxxxxxxxxx Volante Systems 18 Heussler Terrace, Milton 4064 Queensland Australia. tel +61 7 3246 7704 -----Original Message----- From: Nik Hunt [mailto:nik.hunt@xxxxxxxxxxxx] Sent: Tuesday, 7 October 2003 9:04 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] BSOD on laptop whilst in Citrix I've got a laptop giving out a "0x00000076 PROCESS_HAS_LOCKED_PAGES" BSOD whenever the user copies and pastes from Word within an ICA session! Laptop is a Dell c400 running Windows 2000 SP3, citrix client Full Program Neighborhood Version 7.00. Has anyone come across this before? Regards Nik Hunt Systems Administrator BM Polyco Ltd Disclaimer This E-Mail and the information it contains are confidential. If you have received this message in error please notify us immediately. You should not use it or copy it for any purpose nor disclose its contents to any other party. The contents of this communication are advisory and are not binding on the Company unless supported by authorised documentation. This message has been checked for all known viruses by F-Secure before sending. It has also passed through the SkyScan Anti-Virus service powered by MessageLabs for total peace of mind. -------------------------------------------------------------------------------------------------------------------- The information contained in this e-mail is confidential and may be subject to legal professional privilege. It is intended solely for the addressee. If you receive this e-mail by mistake please promptly inform us by reply e-mail and then delete the e-mail and destroy any printed copy. You must not disclose or use in any way the information in the e-mail. There is no warranty that this email or any attachment or message is error or virus free. It may be a private communication, and if so, does not represent the views of Volante group Limited. This message has been checked by SurfControl