We are running W2k3 and XP FR3/SP4. We have some printers out there using the UPDs but most do not. Lately we have been having issues where the UPD is used even though the printer driver exists on the servers. We have checked that the driver names match. We have tried MAPPING the drivers to themselves. Nothing seems to work. If we log in via RDP the driver is loaded and the printer created without a problem, but if we go through Citrix, the UPD is used and not the native driver. We also, do not see any errors in the event log on the servers, about problems creating printers. Has anyone seen this before? Thanks, Michael Boggan XO Communications