Hi, have you checked the beginning and end tape sensors to see if they are working, this will sometimes cause the symtoms you described, good luck ! ================================= Help make your TechAssist database better! Submit your fixes here: http://circuitwork.com/techassist/tip/#tips ================================= To UNSUBSCRIBE your email address, click here: mailto:techassist-request@xxxxxxxxxxxxx?subject=unsubscribe