[TechAssist] Re: mailing tuner duds back to Tip-Top
- From: "Intrepid Video Support" <support@xxxxxxxxxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Thu, 5 Aug 2004 22:51:06 -0400
Here are the rates I got from DHL:
http://intrepid-video.com/dhlrates.pdf
If set up with Sharon, she can have the pick up fee waived..$3. savings right
there.
She's great...a driver scanned a package as a resident which billed me
$1.75..and she called me because
she saw it was addressed to a business..then waived the charge when I told her
it was a business.
Plus...I've known her for 14 years...
Jeff
--
Intrepid Video TV/VCR Repair
263 S Front St, Steelton PA 17113
717-939-7708; (F) 717-564-4952
www.intrepid-video.com www.tech-repair.net
----- Original Message -----
From: "Jim Myers" <jr.myers@xxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Thursday, August 05, 2004 3:49 PM
Subject: [TechAssist] Re: mailing tuner duds back to Tip-Top
I always ship UPS and keep a printed receipt, get set up for Internet
shipping and it's so simple. Just hand it to the UPS driver when he
delivers. I just signed up for DHL Internet shipping today and may or
may not switch depending on rates and quality of service. It seems that
a lot of our incoming parts are being shipped DHL now so they must be
cheaper. If that's the case UPS and FED-UP can sit at the curb and watch
the DHL trucks roll by as far as I'm concerned. Tip-Top has only billed
me extra one time and that was our fault, we didn't ship the dud back,
found it in the van, they said they will refund when it shows up.
**********************************************************************************************************
*********
Since 1972
Jim Myers
Telrad Electronics
Fort Wayne, Indiana
Phil Bader wrote:
> I'm curious...
> Last month I was double billed for a Zenith tuner dud that Tip-Top says
> he didn't recieve. i don't doubt his honesty, I remember sending it in
> the same envelope with even more postage that was used to send it, and I
> saw the mailman take it. How do i convince anyone it was sent...
> So, another 27.00 visa charge...
> Does everyone use the US mail for their dud return?
> Any problems with the USPS with dud returns?
> I guess I will have to use UPS and pay more so I can track in the future.
> phil Bader
>
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