Hi Gang, This units mechanism gets out of time for some reason and reseting timing of tape guides seems to fix it. This is the third unit I have seen like this. This is a fairly new unit. This is one of those units, if you try to release stuck tape by winding motor, it will break mech. It requires moving the tape guide gear by hand, then the motor at the same time. We are authorized for Sylvania, but the mfg. wont return calls. Something wierd going on at corporate level. Anyway, has anyone seen this and come to a conclusion as to whats causing the tape mech to become jammed. Anyone else authorized for sylvania having same no response to technical assistance calls ? Thanks, Briant Reasonable Repair ------------------------------------------ Make your TechAssist database better! Submit Repair Tips here: http://www.tech-assist.org/secure/tip/ ------------------------------------------ To UNSUBSCRIBE your email address, click here: mailto:techassist-request@xxxxxxxxxxxxx?subject=unsubscribe Or send a BLANK email with unsubscribe in the SUBJECT field to the address above.