This 2000 model came in with the slider in the up position. Wont load or eject the cassette. Error code C:32:20 - take up reel slack. We have about a half dozen other similar models waiting for service with sliders in the up position. Model years 1998 to 2000, and getting phone calls from people with similar sounding problems. Is this just the B mechanism ribbon cable problem or has Sony created a new service opportunity? Just seems strange these all came in at once. Jerry Silverman Greentron Inc 4 Newland Ave Greenville SC 29609 864 232 3889 Fax 271 2080 mailto:greentron@xxxxxxx ***************************************************************************** Submit A Repair Tip Here, or Change/Remove your Email Address: http://www.tech-assist.org/secure/tip/main.html ***************************************************************************** For automatic password retrieval 24 hours a day, go to: http://www.tech-assist.org and select "Lost your Login Info?". *****************************************************************************