This is a multi system set and the chassis is not laid out like US/Canadian product. Nicely made! The on screen features and format are different, too. I have the remote for it. If anyone has the service access info, please help. Could not find a chassis id number. Dominic DiLeo Atlantic TV Freeport, Maine ----------------------------------------------------------------------------- Lost Password: http://www.tech-assist.org and select "Login Problems?". Email Archives: //www.freelists.org/archives/techassist/