If you fix it without saying anything about the condition, he will keep bringing you pieces of butchered crap that he found roadside, and attempted fix. Nip in the bud. NIP IT! NIP IT! Jeff Lyles TV and Appliance Elkhorn, Wi. 53121 tech@xxxxxxxxxxx ----- Original Message ----- From: "KenyD" <ken.dyche@xxxxxxxxxx> To: <techassist@xxxxxxxxxxxxx> Sent: Wednesday, February 12, 2003 2:18 PM Subject: [TechAssist] Re: RCA ctc 175 a2 > > Harry, > > I'm an old guy in the business who used to do whatever I had to, in order to > fix other peoples mistakes. You know, the butchered jobs. I would fix them > up, give a good price and look like a hero. I would say nothing to the > customer about the original condition of the set. The customer would leave > and say to themselves "wow, cheap job, no problems....that other company > sure were idiots to tell me they could not fix my set." > > However, lately I've been calling the customers immediately and confronting > them with the situation. Basically, I'd give them an out first and say "OK > Mr Smith, tell me what happened before the set came here" Ususally they > will fess up. If not, I tell them what I've found and the 'pretend' to be > suprised. > > After that, I tell them the labour is very, very high and I want a $50 > non-refundable deposit just to try to fix the problems created by others. I > then give them the lecture that trying to save money has cost you money. > > Just a typical Canadian rant. Either way, walk away from this one...and > make sure the customer knows why! > > Ken Dyche > Mississauga T.V. Inc. (est. 1952) > Mississauga, Ontario > Canada > ----- Original Message ----- > From: "harry fogarty" <snoopys2002@xxxxxxxxxxx> > To: <techassist@xxxxxxxxxxxxx> > Sent: Wednesday, February 12, 2003 2:39 PM > Subject: [TechAssist] RCA ctc 175 a2 > > > > > > this set came into my shop dead.when i opened it up i notice that some one > > may have wanted to save some money on getting the tuner redone by a shop > and > > and removed the coaxial input,the metal case and all the components in the > > metal box and and rewired a seperet coaxial input in its place.I then went > > to the power suply and fond both fuses blown,the 2.7 15w resistor blown.I > > replaced the 2.7 and both fuses.The 680/200v cap is reading 72 volts. i > > replaced the cap with another one,the 2.7 keeps blowing.i check the > > regulator it tests good.All the diodes also shows good in the power > > suply.Any help would be appreciated. > > > > Harry Fogarty. > > Prince Rupert Repairs > > Prince Rupert B.C. > > Canada > > > > _________________________________________________________________ > > STOP MORE SPAM with the new MSN 8 and get 2 months FREE* > > http://join.msn.com/?page=features/junkmail > > > > > **************************************************************************** > * > > Submit A Repair Tip Here, or Change/Remove your Email Address: > > http://www.tech-assist.org/secure/tip/main.html > > > **************************************************************************** > * > > For automatic password retrieval 24 hours a day, go to: > > http://www.tech-assist.org and select "Lost your Login Info?". > > > **************************************************************************** > * > > > > > **************************************************************************** * > Submit A Repair Tip Here, or Change/Remove your Email Address: > http://www.tech-assist.org/secure/tip/main.html > **************************************************************************** * > For automatic password retrieval 24 hours a day, go to: > http://www.tech-assist.org and select "Lost your Login Info?". > **************************************************************************** * > ***************************************************************************** Submit A Repair Tip Here, or Change/Remove your Email Address: http://www.tech-assist.org/secure/tip/main.html ***************************************************************************** For automatic password retrieval 24 hours a day, go to: http://www.tech-assist.org and select "Lost your Login Info?". *****************************************************************************