Hi, I am stumped on this one. According to customer, this unit had loading troubles almost from the start. It was supposed to have been repaired under warranty, but still had pretty much the same problems when it came back. What happens is when a cassette is inserted, it will load most of the way but will not go to the bottom of the deck. The tape arms only load about 1/3 of the way. After a few seconds, the cassette will unload and eject. Unit does not shut off and no errors show in display. Tape can be pushed back in and same will happen. Now, with cover off, I can push slightly on the top of the cassette as it loads and it will bottem right out and load normally. I can do this consistently with no problems, but as soon as I try to let it load on its own, it won't. It's like something is holding it back from dropping down all the way in the time necessary so it doesn't interfere with other timing processes. I have inspected the deck and there are no visible problems. Working it manually, the only resistence I encounter is from a pressure spring on the right side deck that I believe is used to lock deck down and give it an eject boost on its way out. Nothing is broken or out of place. There is no problem with anything being misaligned - on deck or chassis (that I can tell). Just to be safe, I cleaned the mode switch and checked capstan belt. There was no change. The only thing I can think of is that either the deck is still the problem, or the loading motor is, but it functions normally for everything else. There are no belts other than capstan. I'm thinking that there must be more out there like this and someone has discovered the problem and the fix. Can anyone help? Would someone have the manual in PDF? No Sams# that I could find. Best Regards, Don Cohen DC Electronics Shinglehouse, PA 16748 (814) 697-7800 bond007d@xxxxxxxxxxx ***************************************************************************** The Tech Address Book: http://www.tech-assist.org/secure/tip/contact.html Add a Repair Tip Here, or Change/Remove your Email Address: http://www.tech-assist.org/secure/tip/main.html Lost Password: http://www.tech-assist.org and select "Lost your Login Info?". Email Archives: //www.freelists.org/archives/techassist/