Send them a Registered Letter...;-) -Ed- ----- Original Message ----- From: "Lyles Tv" <tech@xxxxxxxxxxx> To: <techassist@xxxxxxxxxxxxx> Sent: Wednesday, December 11, 2002 10:17 AM Subject: [TechAssist] Re: Mitsubishi VS-5043 leaking tube assy > > Got one sitting in the warehouse that the customer will not return calls on > to let me know if we can pitch it or not---won't return mail even. Burnt a > hole in the chassis the size of a half dollar. These people see > intermittant problems with the set, and don't bother calling the tech till > it dies. If a customer calls me with intermittant problems on these (before > they die) I tell them to turn it off, and unplug it, or pay the ultimate > price (replacement) Haven't had one ignore me yet, and the sets have come > in still repairable. I take some material gleaned from the sales floor--old > banner, and create a shield over the chassis so that if the tube ever leaks > in the future, it will fall safely to the wood in front of the chassis. > Jeff Farnsworth > Lyles TV and Appliance > 17 S Washington St > Elkhorn, Wi. 53121 > ph 262-723-3477 > fax 262-723-3658 > tech@xxxxxxxxxxx > ----- Original Message ----- > From: "Mitchs Electronics" <Mitchstv@xxxxxxxxxx> > To: <techassist@xxxxxxxxxxxxx> > Sent: Wednesday, December 11, 2002 7:59 AM > Subject: [TechAssist] Mitsubishi VS-5043 leaking tube assy > > > > > > Hi guys. > > Came upon this set last night on a call. Center tube leaking on chassis > > below. Board has major damage. I didn't think these had fluid coolant in > the > > tube assays. Being it is a 1996 model and knowing Mitsubishi. (parts > N.L.A.) > > guessed $500-$600 to fix the set. Customer wants to give me the set, but > > don't want to get caught hauling another set to the landfill.Anyone seen > > this on this model run? Thanks > > Rick Mitchell > > Mitch's Electronics Ser.Co. > > Mitchstv@xxxxxxxxxx > > 3935 south 20th > > Lincoln, Nebraska 68502 > > > > > > ------------------------------------------ > > Submit A Repair Tip For Everyone Here: > > http://www.tech-assist.org/secure/tip/main.html > > ------------------------------------------ > > To REMOVE your email address, click here: > > http://www.tech-assist.org/unsubb.html > > To CHANGE your email address, click here: > > http://www.techassist.net/forms/change.html > > > > ------------------------------------------ > Submit A Repair Tip For Everyone Here: > http://www.tech-assist.org/secure/tip/main.html > ------------------------------------------ > To REMOVE your email address, click here: > http://www.tech-assist.org/unsubb.html > To CHANGE your email address, click here: > http://www.techassist.net/forms/change.html > ------------------------------------------ Submit A Repair Tip For Everyone Here: http://www.tech-assist.org/secure/tip/main.html ------------------------------------------ To REMOVE your email address, click here: http://www.tech-assist.org/unsubb.html To CHANGE your email address, click here: http://www.techassist.net/forms/change.html