Gary, Bad heads for sure. The heads have worn back far enough to give marginal response. The envelope will round off at the entrance point because of the uneven wearing of the heads themselves. The leading, entrance, edge of the heads bear the brunt of the intial contact force as the heads rotate into and against the tape, and subsequently wear faster. I would also look closely at the A/C head for grooving, which was a common problem with these machines. If the customer used the vcr principally for rental playback and SP recording chances are good that the A/C head is marginal also. If the customer records at the EP speed exclusively, as working women who record and playback six hours of soaps a day, the A/C head will only have endured a 1/3 as much wear. Dominic DiLeo Atlantic TV Freeport, Maine __________________________________________________ I have this JVC VCR model HR-J420U which shows a few lines across the screen near the top during playback of some SP or EP speed tapes. Pulling the back tension post out further by hand would make the lines go away but adjusting the arms position with it's set screw would only result in a worse picture, never better. I scoped the RF envelope waveform and it didn't look very good, not square at all. I set the tracking to manual and tried to align guide posts so the envelope would be squared up. This seemed to work out ok using my test alignment tape, but some other factory made tapes still had the problem and some were even worse than before I made any adjustments. Actually the envelope waveform is now fluctuating. It won't stay the same shape while playing most tapes. It keeps gradually losing the signal from the one head and getting it back again slowly, while the other head goes from square waveform shape to oval shape. Hope I've explained this ok. The control pulse appears to be stable at approx. 3V p-p at C.P. test point, regardless of what tape I am playing. I removed the upper drum and checked for green corrosion at the base of the post as was a problem with some JVC machines a few years ago. All was clear. I also tried a new spring at the back tension arm but that didn't help either. This problem seems to be worse on EP speed tapes. Are my heads just too weak to lock in the RF signal or are there other known conditions with these machines causing this type of fault? Thanks for any help. -- Gary McCartney McCartney Electronics 7134 Fife Rd, RR 7 Guelph Ontario Canada N1H 6J4 Fax: (519)821-1530 email: gary (at) number63.ca ***************************************************************************** The Tech Address Book: http://www.tech-assist.org/secure/tip/contact.html Add a Repair Tip Here, or Change/Remove your Email Address: http://www.tech-assist.org/secure/tip/main.html Lost Password: http://www.tech-assist.org and select "Lost your Login Info?". Email Archives: //www.freelists.org/archives/techassist/