I just had a customer call me with a 2 year old GE in parental lock, blue screen with only a red key in the corner. He gave the model number as 24GP653 and a chassis number as CH10C1(S). My notes say to use menu to get to the password screen and enter a master code of 6688. The customer said the menu button would not do anything soooo; question 1. Is this the correct procedure? question 2. If not, what is the correct procedure? question 3. Is this the correct chassis number or is the customer reading it wrong or is the set something other than a Thomson-made TV? He bought it from a rent-to-own store. Thanks for any help. John. -- John Mielke Main TV Longmont,Co 80501 303 776 6955 303 776 0792 fax maintv@xxxxxxxxxxx ----------------------------------------------------------------------------- Jokes, complaints, off topics, general chat. Everything other than repair help problems can be found at this new list. No archives and posts will not be found on Google or any other engine!To remove or join, click: mailto:ecartis@xxxxxxxxxxxxxxx?subject=subscribe%20chat Send to the list at chat@xxxxxxxxxxxxxxx once subscribed. ----------------------------------------------------------------------------- Lost Password: http://www.tech-assist.org and select "Login Problems?". Email Archives: //www.freelists.org/archives/techassist/