[TechAssist] Re: [Fwd: Re: TV model CE32H15,TAC9805 parts ID needed]
- From: "Tech Repair CD support" <support@xxxxxxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Wed, 18 Sep 2002 19:41:46 -0400
Mike,
You mean like Hitachi?
www.hitachiserviceusa.com
Jeff
FAX 717-564-4952
Intrepid Video & Electronics
501 Luther Rd
Harrisburg PA 17111-2055
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********************************************************************
----- Original Message -----
From: "Mike Shelton" <sheltonm@xxxxxxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Tuesday, September 17, 2002 3:00 PM
Subject: [TechAssist] Re: [Fwd: Re: TV model CE32H15,TAC9805 parts ID needed]
I would tell Customers to buy other brands, but there again about all are
at the point of "Slack or No Support". I am in favor of madatory laws for
service and support and make them offer schematics/service info on any product
with 100 dollar value. for at least 3 years. And Plenty of technical training
schools. People I talk too like the older stuff and I am constantly restoring
old sets and VCR's , ,I have 1 TV in my house thats 25 yrs old and I built it
and it still ticks along.
Mike Shelton CET
UNC Physics Dept
Chapel Hill NC
Phil Bader wrote:
>
> Guess Toshiba is starving.Here's my request and their answer.
>
> -------- Original Message --------
> Subject: Re: TV model CE32H15,TAC9805 parts ID needed
> Date: Tue, 17 Sep 2002 11:50:12 -0500
> From: "Technical Support/Technical Group/Service/Sales-Service/TACP"
> <Technical_Support@xxxxxxxx>
> To: Phil Bader <philbad@xxxxxxxxxx>
>
> Due to limited staffing and increased requests for technical help, we
> have
> been forced to discontinue technical support for unauthorized service
> centers.
>
> If you are a Toshiba authorized service center, Please resend your
> question
> to this same email address. Put the word Toshiba in the subject line and
> also include your Toshiba account number.
> EXAMPLE:
> Email subject line?c?c.Toshiba Acct # xxxxx
>
> Be sure to include the model number, your company name, telephone and
> fax
> numbers, and as much information as possible about the problem with the
> set.
>
> NESDA members can access our Technical Support website for technical
> information and service manuals via www.nesda.com. Please contact NESDA
> for
> more information.
>
> For parts information and parts ordering, contact any Toshiba authorized
> parts distributor.
>
|--------------------------+------------------------------+-----------------------
-|
> | | Western
> | |
>
|--------------------------+------------------------------+-----------------------
-|
> | Distributor | Address |
> PhoneFax |
>
|--------------------------+------------------------------+-----------------------
-|
> |Andrews Electronics |25158 Avenue Stanford
> |800-274-4666800-289-0301|
> | |Santa Clarita, CA 91355
> | |
> | |
> | |
> |www.andrewselectronics.com|
> | |
>
|--------------------------+------------------------------+-----------------------
-|
> |Diversified Parts/Pacific |2114 South East 9th Avenue
> |800-338-6342800-962-0602|
> |Coast Parts |Portland, OR 97214
> | |
> |www.pacparts.com |
> | |
>
|--------------------------+------------------------------+-----------------------
-|
> |Pacific Coast Parts |15024 Staff Court
> |800-421-5080800-782-5747|
> |Distributor |Gardena, CA 90248
> | |
> |www.pacparts.com |
> | |
>
|--------------------------+------------------------------+-----------------------
-|
> | | Central
> | |
>
|--------------------------+------------------------------+-----------------------
-|
> | Distributor | Address |
> PhoneFax |
>
|--------------------------+------------------------------+-----------------------
-|
> |Fox International |23600 Aurora Road
> |800-321-6993800-445-7991|
> |www.fox-international.com |Bedford Heights, OH 44146
> | |
>
|--------------------------+------------------------------+-----------------------
-|
> | | Eastern
> | |
>
|--------------------------+------------------------------+-----------------------
-|
> | Distributor | Address |
> PhoneFax |
>
|--------------------------+------------------------------+-----------------------
-|
> |Herman Electronics |7350 Northwest 35th Terrace
> |800-938-4376800-938-4377|
> |www.hermanelectronics.com |Miami, FL 33122
> | |
>
|--------------------------+------------------------------+-----------------------
-|
> |Radio Equipment Corp. |196 Vulcan Street
> |800-333-1064716-874-2698|
> |www.radioequip.com |Buffalo, NY 14207
> | |
>
|--------------------------+------------------------------+-----------------------
-|
> |Tritronics |1306 Continental Drive
> |800-638-3328800-888-3293|
> |www.tritronicsinc.com |Abingdon, MD 21009-2334
> | |
>
|--------------------------+------------------------------+-----------------------
-|
> |Tritronics |1952 NW 93rd Avenue
> |800-365-8030800-999-3293|
> |www.tritronicsinc.com |Miami, FL 33172-2925
> | |
>
|--------------------------+------------------------------+-----------------------
-|
> |Vance Baldwin Electronics |2701 West McNab Road
> |800-432-8542800-552-1431|
> |www.vancebaldwin.com |Pompano Beach, FL 33069
> | |
>
|--------------------------+------------------------------+-----------------------
-|
>
> Toshiba Technical Support
>
>
> Phil
> Bader
> <philbad@ithi To:
> technical_support@xxxxxxxx
> nk.net>
> cc:
> Subject: TV model
> CE32H15,TAC9805 parts ID
> 09/17/02
> needed
> 09:05
> AM
>
>
>
> Dead,storm,5A fuse open. suspect following parts,,but auth. parts
> distributors show most of transistors in this 3 years old 32" tv AS
> "nla" OR "DISCONTINUED"!
> Are these indeed available or does my customer need to junk her 36 month
> old TV???
> Need:
> Q361 (C4721 on part)
> Q204 (1204BJ)
> Q430 (1204 BJ)
> QM53 (C143T)
> QB63 (1206 BI)
> Q862 (P621) (opto-iso IC)
> PLease help.
> Respectfully,
> Philip Bader (voice,fax: 863-299-8821)
>
> Philip Bader
> Jan Phyl TV Inc. (estab. 1976)
> 3420 Recker Hwy. Winter Haven, Fl. 33880
> Fax (863) 299-8821
> email: philbad@xxxxxxxxxx
>
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--
Mike Shelton CET.ke4lgx
Electronics Tech. III
UNC-Physics Dept.
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