You take a new line by pressing zero three times in succession. As for the hash symbol, it will be in your symbols list. Do not have that phone but I suggest until someone else tells you, press the edit key if there is one and then arrow down to where it says insert symbol or something like that. You might be able to use the star key by pressing it twice to bring up the symbol table. Eleanor -----Original message----- From: Yvonne Oliver Sent: 07/09/2011, 7:17 pm To: talks UK Subject: [talks-uk] notes on an n86 hello I need to create notes in my n86 I can do this using one line of text but I need to stretch to 3 separate lines of text how can I do this so that the first bit is on line 1 the next bit is underneath on line 2 and the third is under that on line 3? also I can enter the star symbol for things like calling features that require a star and hash code but how do I add the hash? thank you Yvonne