Hi, What network operator did you purchase the phone from? There could not be an approved update out yet. You could change the product code to the generic EURO1 one 0566656 but this would invalidate your warranty. Also note that often FOTA can be a little behind NSU in terms of having updates ready to download. _______________________________________ Have a pleasant day, Kind Regards and Best Wishes, Hussein. Hussein Patwa Tel: 0789 47 595 62 (UK) Tel: +44 (0)122 4433 954 (SIP) Twitter: www.twitter.com/hussein_patwa Skype: patwaspotterfan2 GoogleTalk: thewanderingwriter Web: <http://www.patwanet.co.uk> www.patwanet.co.uk My Blog: <http://patwaspotterfan.livejournal.com> http://patwaspotterfan.livejournal.com Find me on Facebook: <http://www.facebook.com/profile.php?id=510013486> http://www.facebook.com/profile.php?id=510013486 From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Alistair Sent: 07 April 2010 12:35 To: talks-uk@xxxxxxxxxxxxx Subject: [talks-uk] firmware update not working? Hi list, just tried to update my N86 from 11.043 but the nokia software updater says there is no other update only re-install the same version, I'm fairly sure there are updates up to 21..... anyone else encountered this issue and how to get around it? thanks! Alistair __________ Information from ESET Smart Security, version of virus signature database 4997 (20100403) __________ The message was checked by ESET Smart Security. http://www.eset.com