Hi Steve I tried to save the Bluetooth transferred file as you suggested to the memory card but I did not get that option and instead got the message General System Error. Then I tried to transfer to my N95 8GB and got the following message. Not doing very well here. A socket operation failed because the destination host was down. I did try first of all on battery power and then I plugged the power in to the phone but still no good. What should I try now? Eleanor