[talks-uk] Sonos Controllers

From: Neil Barnfather - TalkNav <forums@xxxxxxxxxxx>
To: Talks Mailing List <talks@xxxxxxxxxxxxxx>, talks-uk@xxxxxxxxxxxxx, The Accessible Phones Discussion List <blindphones@xxxxxxxxxxxxxxxxxx>, viphone@xxxxxxxxxxxxxxxx, aiphone@xxxxxxxxxxxxxxx, mobileaccess@xxxxxxxxxxxxxxxx, macvisionaries@xxxxxxxxxxxxxxxx
Date: Wed, 21 Mar 2012 20:42:09 +0000

Dear All,

Please forgive the cross list posting, for those who do not know what Sonos is, 
please disregard and delete... No need for a follow up, what is it message... 
If you wish to know more about it read at: www.sonos.com

For quite some time now I have been in contact with senior folk at Sonos to 
make them sort out their act with regards to accessibility from the point of 
view of their currently inaccessible controllers.

These controllers are available on Mac, Windows, iOS and Android devices, hence 
the cross list posting.

None of them are fully accessible, and most are only just partially accessible.

Despite Sonos's senior people assuring me that they were working towards fixing 
this, I've seen nothing other than empty promises and effectively lip service. 
Worse still, their numerous updates to their software has not only given no 
accessibility improvements, but worse still, the latest Mac release makes 
things much, much worse.

I would very much appreciate any one who has a desire to see Sonos resolve this 
to reply to me, so that I can inform them of just how many users are 
experiencing this issue.

Please reply, but, remove the to address and change it to: forums@xxxxxxxxxxx

let me know your experiences and thoughts, as I am seriously now thinking of 
mounting a legal challenge.

Kindly.


Regards,

Neil Barnfather

Talks List Administrator
Twitter @neilbarnfather

TalkNav is a Nuance, Code Factory and Sendero dealer, for all your
accessible phone, PDA and GPS related enquiries visit www.talknav.com

URL: - www.talknav.com
e-mail: - service@xxxxxxxxxxx
Phone: - +44  844 999 4199

[talks-uk] Sonos Controllers

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