Ok that is correct if you have an active screen. I thought when I offered my help that you wanted to set up assigned keys on the phone in which case you would have had the basic screen. -original message- Subject: [talks-uk] Nokia C5 and Shortcuts From: "Pele West" <pele.west@xxxxxxxxxxxxxxx> Date: 27/08/2010 8:52 am Hi Everyone Thanks for your suggestions. I have cracked it now. In case anyone is trying to do this, the way to access shortcuts on the Nokia C5 is to move the Left and Right keys on the home screen and to press the Select key on the required shortcut, nothing to do with soft keys. I thought I had tried this but, obviously not. Pele