tallahassee.com October 20, 2009 StarMetro changes may strand some By TaMaryn Waters DEMOCRAT STAFF WRITER Lynn Evans has never driven a car. He is legally blind. Anything beyond 20 feet from him is a blur. Armed with a red and white cane and a thirst for independence, Evans depends on the city's bus system, StarMetro, to get where he needs to be. He has doubts, though, about how well a planned overhaul of the operation, known as Nova 2010, will adequately serve people with disabilities. And many others believe the system will be a disservice to senior citizens. In 2008, 52,949 trips were taken by people with disabilities, and 89,078 trips were taken by seniors. About 4.2 million total trips were taken the same year, according to StarMetro. People are mainly concerned about the longer distance riders will have to walk to get to a bus stop and being forced to wait for buses at congested intersections. Many see it as an attempt to attract new riders while diminishing service to those who need it most. Gripping the blue hand rail on a bus last week as it rumbled toward its next stop, Evans wondered how his life will change with the new plan. "I don't have a good idea of the plan because they keep showing me maps," said Evans, who's attended three information sessions. "And I can't see the maps." He lives in Miccosukee Hills, a subsidized housing community off of Miccosukee Road. And it will no longer get direct bus service under the new plan. Instead, a bus will stop at the entrance of the subdivision. Miccosukee Hills residents, many of whom are seniors citizens, will have to walk uphill to access the bus. Last week, they pleaded with planners to reconsider the change in their service. They said Miccosukee Road, a canopy road with no sidewalks, is not an ideal spot for a bus stop. "That lets us know you don't care," Luetta Thompson, 64, said during the presentation. Ron Garrison, executive director for StarMetro, said his staff is trying to make this system work for residents. At the same time, planners insist the plan is a viable step toward improving an outdated system. The plan proposes the creation of several transfer spots instead of all routes funneling to C.K. Steele Plaza. It also increases the number of buses coming to a stop during peak hours. The plan would whittle the current 26 routes to 11 or 12 routes, completely eliminating some areas currently being served. And riders will have to walk half a mile instead of a quarter of a mile to a stop. Garrison said, "I'm not trying to be a bad guy to a couple of people, but I'm trying to make it better for the greater masses." That could be more difficult than it appears. "We have mixed feelings," said Dan Moore, director of programs for Ability First. He said the plan may be ideal for people who don't have a tough time walking. But it may be a nightmare for others. If the City Commission approves the plan in March, riders will have to decide to use it or find other means of transportation. And that raises a new set of concerns. Riders like Evans say Dial-a-Ride, the city's federally mandated attempt to provide service to people with disabilities, is not an automatic option. Dial-a-Ride is available to eligible residents, and it costs $2.50 one way, compared to StarMetro's $1.25 fare. A lower price is given based on income. The city also contracts with another company to provide transportation for people with disabilities. But because of budget cuts, that service is forced to handle priority calls first, like medical appointments. A ride to the mall or to the Senior Center might mean a longer wait or no service at all. Donna Peacock, who supervises these alternative services for StarMetro, said she doesn't have a clear idea if Dial-a-Ride will see an influx in riders as a result of Nova 2010. "Is it going to put a strain us?" Peacock said. "To be honest, I can't really tell you." Additional Facts Here are routes affected by Nova 2010: d Centerville Road from Betton to Woodgate d Woodgate subdivision d Lonnbladh from Hermitage to Raymond Diehl - Instead, service is on Capital Circle d Miccosukee Hills - Service will be on Miccosukee Road d Bermuda Road - Instead, Service will be on Henderson d John Knox Road from Meridian Road to Monroe Street - Instead, Service on Meridian and Monroe d Allen Road from Monroe to Fulton - Instead, Service on Fulton/Sharer/Monroe d Hartsfield from Atlas to High Road d High Road from Hartsfield to Tharpe d Roberts from Eisenhower to Rankin - Instead, Service on Eisenhower d Rankin from Roberts to Tallahassee Museum d Meridian from Perkins to Paul Russell - Instead, Service on Monroe and Orange d Lake Munson and Lake Palm - Instead, Service on Orange Avenue d Gaile From Woodville to Tram d Zillah from Tram to Paul Russell d Shelfer from Ross to Capital Circle d Capital Circle from Shelfer to Crawfordville Road d Crawfordville Road from Capital Circle to Shelfer d Victory Garden Area - Instead, Service begin on Park Ave. to Apalachee Parkway d Blair Stone from Park to Orange - Instead, Service will begin on Park Avenue to Apalachee Parkway d Old St. Augustine from Blair Stone Road to Midyette d Sutor from Apalachee Parkway to Trojan Trail - Instead, Service on Apalachee Parkway d Trojan Trail from Sutor to Conner Boulevard - Instead, Service will begin at Conner Boulevard