Ok I did get my account set up. I did talk to the folks about my problem downloading the manager got put on hold for over 15 minutes with a thunderstorm starting up outside my window. I hung up. She did say I had signed up for the wrong account. She was going to fix that for me. Got an email saying they were having a problem with people using the Firefox browser. I use IE8. I will call them back when I have a block of time. It looks like that is not going to be today. I have saved the program to my desktop, run the program in a temp folder, each time get a run time error when I try and install the darn thing. Thank you for careing. ----- Original Message ----- From: Elizabeth S. Bowden To: tabi@xxxxxxxxxxxxx Sent: Monday, August 24, 2009 11:52 AM Subject: [tabi] RFB&D. free downloads instructions ok, I have contacted the RFB&D. folks, and here's the scoop!!! you must first create an online account. If you have a victor stream or other player, you need to get the "audio plus" version of the books which is also free. First you will need to follow the links in your account to register a player (registration is free). Download the file to the player per the instructions. Audio Plus gives you the "Daisy" downloads option. I'll be doing this in a while so can give a report when I'm done. thanks Elizabeth Bowden Technology Instructor Lighthouse of the Big Bend 1286 Cedar Center Drive Tallahassee, FL 32301 (850) 942-3658 x. 214 Fax (850) 942-4518 Email ebowden@xxxxxxxxxxxxxxxxxxxxx on the web at http://www.lighthousebigbend.org