[STC-Salt Lake] Core Banking Solution

  • From: "Anup Sen, Salt Lake City, Kolkata" <anupsen@xxxxxxx>
  • To: E-Group <stcsaltlake@xxxxxxxxxxxxx>
  • Date: Thu, 06 May 2004 20:50:44 +0530

From : E-Group, STC, Salt Lake, Kolkata
 


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Title: State Bank of India, Staff Training Centre, Salt Lake, Kolkata. : : stcsaltlake@xxxxxxxx : :

 

State Bank of India, Staff Training Centre, Salt Lake City, Kolkata 700106

 

 

Core Banking Solution

 

 

 

 

Core Banking Solutions (CBS) is a software package being implemented by the Bank for introducing a 24 hours, 7 days a week, anywhere, anyhow banking across the country. This Software will replace the Bankmaster package, initially in two phases, starting with metro and urban branches. Total 40 branches of 7 Circles, viz. Mumbai, Chandigarh, New Delhi, Ahmedabad, Bhopal, Chennai & Bangalore were brought under Core Banking as on 31st March, 2004. The rollout plan for all the circles will start from June 2004.  During the first phase, approx. 3,000 branches (in Metro & Urban centres through out the country) will be brought under Core Banking by March 2005.  During Phase II of the project covering approx. another 1,500 branches including those of Associate Banks, will be started without waiting for completion of Phase I.

 

The first branch, viz. Hiranandani PB Branch, Mumbai was put on Core Banking on the 29th August, 2003. The branch started working with the CBS from September 1, 2003. The Basic Architecture of Core Banking has been designed to achieve Centralised Processing with IT applications & data, residing at Central Data Centre (CDC) at Belapur, Mumbai, to which branches, including those of Associate Banks & Administrative Offices, will be connected. The Disaster Recovery Centre for the Centralised Processing will be at Chennai.

 

The Core Banking project is an integrated set of software being introduced in the Bank which will be having interfaces with each other. The different software and their providers are as under:

 

1)    B@ncs-24 ? The Core Banking Software is being provided by FNS Australia

 

2)    Finance One ? Corporate General Ledger Software is being provided by Comlink, USA, This will have interface with B@ncs-24, which will enable the top management to have a real-time, online status of the Bank?s balance-sheet.

 

3)    CS-EximBills ? Trade Finance software from China System, Dubai, This will also have an interface with B@ncs-24

 

The different hardware and their providers are as under:

 

1)    The Basic hardware for the Core Banking project will be provided by ? HP Systems, USA.

 

2)    The System Integration/ Customisation/ Pilot Implementation will be provided by the TATA Consultancy Services (TCS).

 

3)    SBI Connect -The Communication Infrastructure will be provided by ? Datacraft, Singapore.

 

The Core Banking Software will also be integrated with other delivery channels like ATM, Internet Banking, Tele Banking Interfaces. The CBS at Central Data Centre will also be connected to ALM, GAD, Foreign Department, Treasury Management etc.

 

 

Network Design:

 

SBI Connect has four Core Centres viz., Mumbai, New Delhi, Kolkata and Chennai, networked amongst themselves. All LHO centres will be connected to two of the four Metros with one Metro-Link acting as a standby. Closely located LHOs will also be connected among themselves. An LHO therefore could have 2 or 3 links. Other cities of a particular Circle will, in turn, be connected to the respective LHOs. All offices in a city will be connected to an aggregation point in the city (CAP ? City Aggregation Point).  CAP centers will be located either at LHOs, ZOs or at Main Branches. The four Core Locations, CAP centres and Branches will be linked through Leased and ISDN Lines of BSNL or MTNL using Routers and Modems. Besides the CDC, there will be a Network Operations Center (NOC) at Belapur whose function will be to monitor connectivity breakdowns at any point instantaneously. Till the Bank?s own NOC is built at Belapur, Bank will use the hired services of Datacraft?s NOC at Bangalore.

 

There will be provision for 64,000 end points for branches, ATMs, Offices, Associate Banks and Foreign Offices. Datacraft has entered into a Service Level Agreement with the Bank, undertaking 99.5% plus uptime of the network.

 

 

Application Network:

 

SBI Connect will be the infrastructure backbone on which the Core Banking Software and any other application, which requires communication, will run, like Trade Finance, Treasury & ALM, ATM, Internet Banking, STEPS, ELENOR, CMP (Cash Management Product), Voice (IP Phones), Video Conferencing etc.

 

 

Interfaces with Core Banking:

 

All the following will have interface with Core Banking:

 

Trade Finance, ATM Switch, Internet Banking, Tele-Banking, STEPS, ELENOR, CMP(Cash Management Product), ALM, Treasury Products, SWIFT/SFMS(Structured Financial Messaging System), IOA, Drafts, AGCL, RTC and GAD. There are proposals for various other 29 interfaces with B@ncs-24.

 

 

Major Changes likely in the business processes
consequent to implementation of Core Banking project

 

General Matters:

 

  1. Branch Calendar & Holidays

 

(i)                Customers will have access to their accounts on a 24 hours, 7 days a week basis through other delivery channels like ATM, Internet Banking, Tele-banking etc., irrespective of intervening holidays.

 

(ii)              Clearing will be released on respective dates and interest will be monitored automatically by the system with value date.

 

  1. Branch End of Day

 

(i)                No EOD or SOD will be performed at the branch level. EOD will be performed at the Central Host after a cut-off time. There will thus be no need for a system administrator at the branch level.

 

(ii)              Branch will, however, have to complete business activities like closure of cash as well as transfer transactions. No printing activity would be kept pending and all users will have to be logged out.

 

(iii)             After EOD at Central Data Centre (CDC), some reports and minimal amount of relevant data, (which will be used in case the branch remains offline for some reason) will be downloaded to the branch.

 

(iv)           Accounts will be available to customers from Night Database during and after EOD but before SOD through other delivery channels.

 

  1. Offline Functionality (when connectivity link is broken)

 

(i)                Minimum amount of data like Account No., Customer No., Name & Balance will be maintained at branch server.

 

(ii)              In case of offline status, transactions are input and stored on Branch Server & are committed to Central Host on resumption of connectivity.

 

(iii)             Clearing can also be processed from Shared Operation Centre or other Branches.

 

(iv)           There will be no limit on cash deposit but some restrictions on withdrawal during offline mode will remain.

 

  1. Online Inventory

 

(i)                All security Forms will be maintained by the system piece-wise. Loss of any instrument ? cheques, drafts or Banker?s cheques etc. will therefore be monitored by the system.

 

(ii)              There will be automatic monitoring of usage of security forms and indents will be generated automatically for Circle Stationary Department online.

 

(iii)             All the security forms can be tracked at banks?, branch or at user level by the system.

 

(iv)           Cheque Referred & Returned Register will be maintained in the System.

 

  1. Cash Department

 

(i)                Cash Department Registers like Head Cashier Jotting Book, Cash Receipt and Delivery Register, Cashier Receipt Scroll, Payment Register etc. will be discontinued.

 

(ii)              System will maintain Cash as per the denominations.

 

(iii)             Currency Chest maintenance and accounting will be done online.

 

  1. Safe Deposit Lockers

 

(i)                Inventory of Lockers, nominations etc. will be maintained on the System.

 

(ii)              Every Locker will be treated as an account on the System, which can be accessed only with a password.

 

(iii)             Recovery of rent will also be automated.

 

  1. Self Service Facilities at Branch

 

(i)                Self Service Terminal for Drafts Issue will be opened at big PB branches where a customer can himself enter the details regarding the draft to be got issued.

 

(ii)              Bank will provide Internet Banking Terminals, Tele-banking terminals, Token-dispenser and drop boxes at branches.

 

 

  1. Remittances

 

(i)                Draft reconciliation data will be transmitted to Reconciliation Department by the system.

 

(ii)              At the time of draft payment, draft details will be validated by the system in case both draft issue branch and payment branch are on core banking.

 

(iii)             Draft can be issued at home branch and printing & delivery can be made at Non-Home Branch.

 

(iv)           Central Dividend Warrants will be opened in the system and branches can directly put through payment entries into this account.

 

Deposit Module

  • All existing deposit products are covered in B@ncs-24 System

 

  • The System will give flexibility to introduce new products like:

 

(i)                Flexi-TDR with escalating rate of interest.

 

(ii)              Recurring Deposit could also be opened for any amount or term with the facility for accepting advance instalments which the system would automatically account for against future instalments.

 

(iii)              Branches will be able to issue Gift Cheques of any amount and the same will be reconciled automatically at the time of payment.

 

  • Account Maintenance

 

(i)                Amount can be deposited in multi-currency and there will be no restriction on number of currencies. A single foreign currency amount can be broken into a rupee portion & a foreign currency portion and credited into more than one rupee account and more than one foreign currency account by the system.

 

(ii)               Users can be restricted for posting both at account and product levels.

 

(iii)              In case of transfer of account, there will be no need to close and re-open accounts. Simply by changing the branch code, the account can be transferred.

 

(iv)            Signature & Photograph of customer will be available on the System.

 

(v)             All the accounts will be opened as per KYC norms.

 

  • Additional features

 

(i)                Inter-branch and cross currency reconciliation can be done.

 

(ii)              Rollover process will be fully automated in case of TDRs.

 

(iii)             Maturity notices will be issued by the system automatically.

 

(iv)           System will take care for breaking of MODs as per LIFO (Last  in first out) by default or  any other option given by the customer.

 

(v)             There will be Centralised processing of Inward MICR clearing  & auto-posting can be done using MICR field contents.

 

(vi)           In case of unclaimed/overdue deposits, processing will be automated.

 

(vii)          Auto generation of Dr/Cr advices can be done beyond a threshold amount.

 

(viii)        In case of SB/RD accounts, Statement of A/c will be printed by default by the system and Pass Books can be made optionally.

 

(ix)           In case of OD in a Savings Bank account, debit balance can be maintained in the A/c itself, and aggregate of such balances will be shown as ?OD in SB A/c? in the Weekly/ Balance Sheet etc.

 

(x)             Amount can be withdrawn through ATM/Internet transactions in Dormant/In-operative SB/CA.

 

(xi)           ATM/Internet Banking transactions will keep an account live and accounts will not be marked as dormant/in-operative in SB/CA.

 

(xii)          Now there will be no minimum limit on withdrawal by cheque in SB/CA.

 

(xiii)        Deduction of TDS from STDR A/c will be done in the system itself by default and optionally from SB/CA for replenishment

 

(xiv)       ?Acknowledgement Letters? for TDR/STDR will be issued by the system.

 

(xv)        An MOD can be broken for debiting an amount withdrawn through ATM transactions.

 

(xvi)       System will generate Cash Deposit Pay-in-Slips and Electronic Stamping of Vouchers.

 

(xvii)     SMS can be sent, for Dr/Cr transactions to customers beyond a threshold amount.

 

(xviii)    Nomination Register will be maintained on system.

 

(xix)       System will automatically take care of stop payments.

 

 

Loans Module:

 

(i)                Loan module is a parameterised product and maintained centrally.

 

(ii)              Back valued financial transactions & corrections can be done.

 

(iii)             Interest rate histories will be maintained on the system.

 

(iv)           Interest rate changes will be maintained centrally at CDC.

 

(v)             Disbursement History, Stops, Holds, Sweeps and Standing Orders will be maintained in the system.

 

(vi)           Repayment Schedule can be made in the system. Any changes thereafter can be made and the repayment schedule redrawn in case of principal reductions.

 

(vii)          Loans can be sanctioned online by the controllers and delay tracking will be done by the system.

 

(viii)        Loans sanctioned, will be reported for control purposes, online.

 

(ix)           All types of control returns will be made available on line.

 

(x)             P Segment Loans could be processed in the system itself. Credit Scoring Model for individuals will be available online.

 

 

LOAN TRACKING MODULE:

 

(i)                 Defaulters? List   will be maintained in the system.

 

(ii)              A Check-list of predefined formalities will be made available before disbursement of the loan.

 

(iii)             Monitoring of processing time will be online.

 

 

COLLATERAL MODULE:

 

(i)                Securities Register & Gold Loan Register will be maintained on the system.

 

(ii)              Dynamic Advance value for NSCs, Shares & Bonds will be calculated by the system.

 

(iii)             Primary, Collateral & Third party guarantee details will be made available online.

 

(iv)           Securities will be linked to Insurance Register by the system.

 

(v)             Security value for NPA & Provision determination will be done by the system.

 

(vi)           Securities can be linked in case of multiple loans.

 

(vii)          Guarantor?s exposure level will be made available.

 

 

DEBT COLLECTION MODULE:

 

(i)                Generation of notices depending on irregularity will be automated.

 

(ii)              Warning letters will be issued to FO/BM on default by the system.

 

(iii)             Irregularity Reports will be generated automatically.

 

(iv)           Charging of Penal Interest based on irregularity is automated.

 

(v)             Suit filed details and delay tracking will be taken care of by the   system.

 

 

OTHER POSSIBILITIES:

 

 A Few Registers, that are proposed to be maintained in the system, are:

 

(i)                Loan Application Received & Disposed Register

(ii)              Documents Execution Register/Cash Credit Register

(iii)             EM Register / Title Deed Register

(iv)           Assets Hypothecated Register

(v)             D.P. Register

(vi)           Unit Inspection Register

(vii)          Cheques Referred and Returned Register

(viii)        Insurance Register

(ix)           Suit Filed Register

 

 

NPA MANAGEMENT:

 

(i)                There will be online tracking of NPA accounts and we can parameterise the frequency as per our requirement.

 

(ii)              ?What-if? analysis can be done for future NPA with any type of conditions.

 

(iii)             Analysis can be done in case of probable NPA in the near future.

 

(iv)           Provisioning will be automated in case of PB/RD.

 

(v)             INCA & Unrealised Interest will be maintained automatically by the system.

 

(vi)           Interest will be calculated in case of NPA accounts but not applied.

 

(vii)           System has a feature like electronic sanction of Write off.

 

Impact of Core Banking:

After the implementation of Core Banking, Branches will essentially become business fronts and points of sale. End of Day activities will be centralised at Belapur. Reconciliation overhead on the Bank, will thus be reduced. Many jobs at branches like Inward Clearing, Outward Clearing, Personalisation of cheque books, Despatch, Account Setup, Customer Setup, Scanning of Signatures, Salary, Bill Payment, Pension Payments will be handled by Shared Operation Centres (SOC).  Controllers will get real time information about branches and Returns/Statements can be viewed/ generated at ZOs/LHOs.

 

Single Window software will reduce voucher movement in the branches.  All parameter maintenance i.e. Product Setup, Interest Rate Change etc will be done at CDC Belapur.

 

Benefits to Controllers:

Dependence on branches for data will be reduced. Controllers at ZOs/LHOs can view branch data, Weekly, P-report online and have better control and monitoring.  Sanctioning Authority at Controlling offices would be able to approve loan proposals online. They would also be able to monitor the launch of any new product online, from their offices itself.

 

Benefits to Customers:

Customers will be able to access their accounts from anywhere. Customers can do anytime, anywhere, anyhow banking through multiple delivery channels like ATMs, Internet etc. They can have a single view of all their accounts. A customer will no longer be a customer of a branch but of the Bank as a whole. Every customer will have a customer number unique to the bank as a whole.  After Core Banking, customers will receive remittances speedily across the country and SBI will become a One Stop Shop for all their Financial needs.

 

Benefits to Bank:

After the successful implementation of Core Banking the Bank will be benefited in the following manners:

 

  • The strengths of the SBI group as a whole would get synergised. 
  • Cross-selling & market expansion would become more effective.
  • Processing time would get reduced in almost every activity, leading to huge increases in efficiencies all round.
  • Better ALM / Treasury and Balance Sheet Management
  • Reduced Time-to-Market new products.
  • Reduced reconciliation overhead.
  • Better statutory compliances.
  • Better compliance with US GAAP

 

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