If anyone on the List has ordered Nolvasan Disinfectant from Agri-Med and actually received the product, then you were indeed lucky. I ordered a Gallon of Nolvasan from this bunch in October, as a preventative against the Canine Flu, and I have yet to see the product or the refund of my Money (requested 7 times, the latest time this Morning). This company apparently does not believe in honouring their promises or taking care of their Customers. I even spoke to a guy who claimed to be the owner of the Company on Jan 25. He apologised profusely for not shipping the Product and Promised that he would ship it at his Cost the next day, with no charge for Shipping, and that he would call me to confirm that all this was being done. Guess what?? No Product, no Phone Call!! I wonder if the fact that they have had a Price Increase since we ordered has anything to do with their failure to live up to their Promises... After having listened to every conceivable excuse for not refunding my Money, I am now ready to take this up with the FTC. (When I called today, The Owner was conveniently "out of the Office, at a Dog Show" and couldn't be reached to authorise a refund). If any Listers have had a similar experience, I would appreciate the information, so that I can include it in my Complaint to the FTC. Steve Visit Two Feathers German Shepherds online at http://www.wmj1944.com Website updated 1/28/2006. "If you invite the Wolf to Dinner, then don't get mad when he eats something." - Unknown ============================================================================ POST is Copyrighted 2006. All material remains the property of the original author and of GSD Communication, Inc. NO REPRODUCTIONS or FORWARDS of any kind are permitted without prior permission of the original author AND of the Showgsd-l Management. ALL RIGHTS RESERVED. ALL PERSONS ARE ON NOTICE THAT THE FORWARDING, REPRODUCTION OR USE IN ANY MANNER OF ANY MATERIAL WHICH APPEARS ON SHOWGSD-L WITHOUT THE EXPRESS PERMISSION OF ALL PARTIES TO THE POST AND THE LIST MANAGEMENT IS EXPRESSLY FORBIDDEN, AND IS A VIOLATION OF LAW. VIOLATORS OF THIS PROHIBITION WILL BE PROSECUTED. For assistance, please contact the List Management at admin@xxxxxxxxxxxx VISIT OUR WEBSITE - URL temporarily deleted due to AOL issues ============================================================================