Wendy,
I thought the unit resets each time you power off.
Maybe this is the issue.
TTo check the battery status while the display is in use, press the power
button to display the percentage of battery charge used. Press a cursor router
or any other control to return to normal operation.
Did you somehed enter Diagnostics Mode? But you just press the power button
to end that. I copied that info and Troubleshooting from the manual.
Entering and Exiting Diagnostics Mode
Simultaneously, press the first two cursor router buttons farthest to the left
(above cells one and two) while pressing the power button. The text, "press cr
key/nav/panel keys," is displayed to indicate that Diagnostics Mode has been
entered.
Press the power button again by itself to exit Diagnostics Mode.
Routing Button Test
The routing button test ensures that each of the cursor router buttons on the
braille display work properly. Press any cursor router button to activate all
dots in the cell below the button.
Display Test/Clean
It is necessary to disconnect the Focus 14 Blue from your computer and make
sure it is powered off before beginning this test. The display test is used to
ensure that each pin on the braille display can be activated. The display test
also allows you to clean the braille display. Press the power button while
pressing the rightmost cursor router buttons (above the last two cells)
simultaneously. This action causes all cells to be activated for cleaning. Use
a soft cloth moistened with isopropyl alcohol. Do not use any other substance
to clean the cells.
While in this mode, pressing down on either the right or left NAV Rocker will
cause all of the cells to be deactivated. Pressing up on either the left or
right NAV Rocker will reactivate all cells.
Pressing the left or right mode button causes the cells to toggle up and down.
To stop this action, press the mode button again.
Key and Controls Test
The key and controls test ensures that each of the keys and controls operate
properly. You can begin the key test after entering Diagnostics Mode by
pressing any of the keys or controls listed in the table below. The braille
display reflects each key that is pressed. Refer to the following table for the
exact dot position for each of the keys. Press each of the keys and controls
and verify that the appropriate response is displayed.
Key Displays
DOT 1 1
DOT 2 2
DOT 3 3
DOT 4 4
DOT 5 5
DOT 6 6
DOT 7 7
DOT 8 8
LEFT SHIFT kls
RIGHT SHIFT krs
SPACEBAR ksp
LEFT PANNING BUTTON pl
RIGHT PANNING BUTTON pr
LEFT SELECTOR BUTTON sl
RIGHT SELECTOR BUTTON sr
LEFT MODE BUTTON nml
LEFT NAV Rocker UP nlu
LEFT NAV Rocker DOWN NLD
RIGHT MODE BUTTON nmr
RIGHT NAV Rocker UP nru
RIGHT NAV Rocker DOWN nrd
LEFT ROCKER SWITCH UP rlu
LEFT ROCKER SWITCH DOWN rld
RIGHT ROCKER SWITCH UP rru
RIGHT ROCKER SWITCH DOWN rrd
Battery Info Mode
Before entering this mode, disconnect the Focus from your computer and make
sure it is powered off. Press the power button while simultaneously pressing
the cursor router button above cell two. The Focus displays additional
information about the internal battery.
Troubleshooting
Problem Solution
The display will not turn on. Charge the battery using the supplied AC
adapter, or by connecting the Focus to a computer using the USB cable. The unit
will always power on when connected to USB. If not connected to USB, make sure
you press and hold the power button for at least three seconds.
The battery is not charging or is taking longer to charge than expected.
Make sure you are charging the Focus Blue using the Freedom Scientific supplied
AC adapter. The battery takes a maximum of three hours to charge using the
supplied AC adapter. If you are charging the Focus using a USB connection to
your computer, the battery will take longer to charge. To verify the Focus is
charging correctly, press the power button to display the Focus status
information.
Extra dots are appearing on the display and dots are sticking. Clean the
display by activating the Display Test diagnostic mode then use a soft cloth
moistened with isopropyl alcohol to clean the cells. Refer to the Display
Test/Clean section of this manual for more information.
The Focus display is not communicating with the computer. Make sure JAWS
13.0.1006 or later is properly installed on your computer. See the section
Adding JAWS Support to the Focus Display for more information on configuring
both USB and Bluetooth. If you are using a third-party screen reading
application, you must install the driver from the Focus Companion CD before you
can use the display.
I want as many cells as possible to contain braille as I pan through text.
Turn off the Word Wrap option, located in the Braille group of the JAWS
Settings Center. When disabled, JAWS no longer insures that an entire word will
fit onto the display. Instead, JAWS attempts to fit as much text on the braille
display as possible. If a word is too long, you will need to pan to the next
increment to view the rest of the word. For more information, refer to the JAWS
help for Settings Center.
On Jun 19, 2018, at 7:21 PM, Wendy <wendy.poth@xxxxxxxxx> wrote:
Does anybody know how to reset a focused 14? Stuck on a crazy looking screen
with no way of getting help. Thanks
WendyTo subscribe or to leave the list, or to set other subscription options,
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