We don't have our passwords set to never expire with the exception of the LDAP service account. Any log file that would be beneficial for us to look at? Justin Ragsdale * Director of Network Operations * Technology Services * Wentworth Institute of Technology * 550 Huntington Ave, Boston MA 02115 * Lync/Voice 617-989-4584 * Fax 617-989-4502 * email/im ragsdalej@xxxxxxx * www.wit.edu/dts * Follow us on Twitter @ DTSatWIT Think before you print CONFIDENTIALITY: This e-mail (including any attachments) may contain confidential, proprietary and privileged information, and unauthorized disclosure or use is prohibited. If you received this e-mail in error, please notify the sender and delete this e-mail from your system. -----Original Message----- From: racktables-users-bounce@xxxxxxxxxxxxx [mailto:racktables-users-bounce@xxxxxxxxxxxxx] On Behalf Of Brian Menges Sent: Wednesday, July 30, 2014 2:54 PM To: racktables-users@xxxxxxxxxxxxx Subject: [racktables-users] Re: LDAP stopped working Is the user associated with the LDAP setup set to have a never expiring password? This is often missed, and the password expires making integration endpoints stop working in strange ways. ~B --------------------------------------------------------- Brian S. Menges ________________________________ From: racktables-users-bounce@xxxxxxxxxxxxx [racktables-users-bounce@xxxxxxxxxxxxx] on behalf of Ragsdale, Justin [ragsdalej@xxxxxxx] Sent: Wednesday, July 30, 2014 11:43 To: racktables-users@xxxxxxxxxxxxx Subject: [racktables-users] Re: LDAP stopped working Thank you Matthew. We have a database backup from the 24th that we could restore, although I don’t think it’s a database issue. Otherwise we can install again and do a restore but rather not have to do that with some of our customizations. 1. There haven’t been any raccode changes 2. Yes LDAP is authenticating 3. No recent GPOs or patches preformed (was working on a Friday and stopped working on a Monday) 4. LDAP $LDAP_options = array ( 'server' => 'ldaps://sldap.wit.edu:636', 'domain' => 'wit.edu', 'search_attr' => 'sAMAccountName', 'search_dn' => 'dc=wit,dc=private', // The following credentials will be used when searching for the user's DN: 'search_bind_rdn' => 'CN=LDAP-RACKTABLES,OU=WIT System Accounts,DC=wit,DC=private', 'search_bind_password' => '*************', 'displayname_attrs' => 'givenName sn', 'options' => array (LDAP_OPT_PROTOCOL_VERSION => 3, LDAP_OPT_REFERRALS => 0), 'use_tls' => 0, // 0 == don't attempt, 1 == attempt, 2 == require ); 5. For the error message it keeps trying eventually it gives the HTML banner that we have in the secret.php file. Justin Ragsdale * Director of Network Operations * Technology Services * Wentworth Institute of Technology * 550 Huntington Ave, Boston MA 02115 * Lync/Voice 617-989-4584<tel:6179894584> * Fax 617-989-4502 * email/im ragsdalej@xxxxxxx<mailto:ragsdalej@xxxxxxx> * www.wit.edu/dts<http://www.wit.edu/dts> * Follow us on Twitter @ DTSatWIT<http://twitter.com/DTSatWIT> P Think before you print CONFIDENTIALITY: This e-mail (including any attachments) may contain confidential, proprietary and privileged information, and unauthorized disclosure or use is prohibited. If you received this e-mail in error, please notify the sender and delete this e-mail from your system. From: racktables-users-bounce@xxxxxxxxxxxxx [mailto:racktables-users-bounce@xxxxxxxxxxxxx] On Behalf Of Matthew Castanien Sent: Tuesday, July 29, 2014 6:52 PM To: racktables-users@xxxxxxxxxxxxx Cc: racktables-users@xxxxxxxxxxxxx Subject: [racktables-users] Re: LDAP stopped working 1. Anyone make raccode changes? 2. Have you used something like softerra's ldap browser and validate the user binding for racktables is authenticating? 3. any group policy changes or patches auto installed on DCs? 4. Can you provide the ldap section, minus password, from your racktables config? 5. What is the error message in the Browser? Matthew Castanien Sent from my phone On Jul 29, 2014, at 6:33 PM, "Ragsdale, Justin" <ragsdalej@xxxxxxx<mailto:ragsdalej@xxxxxxx>> wrote: Today our LDAP authentication stopped working on our racktables 0.20.5 install. As far as we can tell no changes were made to our racktables installation/config files or our active directory environment. Out local admin account is still working. Any suggestions of what could have caused this? We did a quick look through the apache logs and didn’t see anything in there that was helpful. Justin Ragsdale * Director of Network Operations * Technology Services * Wentworth Institute of Technology * 550 Huntington Ave, Boston MA 02115 * Lync/Voice 617-989-4584<tel:6179894584> * Fax 617-989-4502 * email/im ragsdalej@xxxxxxx<mailto:ragsdalej@xxxxxxx> * www.wit.edu/dts<http://www.wit.edu/dts> * Follow us on Twitter @ DTSatWIT<http://twitter.com/DTSatWIT> P Think before you print CONFIDENTIALITY: This e-mail (including any attachments) may contain confidential, proprietary and privileged information, and unauthorized disclosure or use is prohibited. 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