[racktables-users] Re: LDAP stopped working

  • From: "Ragsdale, Justin" <ragsdalej@xxxxxxx>
  • To: "racktables-users@xxxxxxxxxxxxx" <racktables-users@xxxxxxxxxxxxx>
  • Date: Wed, 30 Jul 2014 19:59:44 +0000

We don't have our passwords set to never expire with the exception of the LDAP 
service account. Any log file that would be beneficial for us to look at?

Justin Ragsdale * Director of Network Operations * Technology Services * 
Wentworth Institute of Technology * 550 Huntington Ave, Boston MA 02115 * 
Lync/Voice 617-989-4584 * Fax 617-989-4502 * email/im ragsdalej@xxxxxxx * 
www.wit.edu/dts * Follow us on Twitter @ DTSatWIT

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-----Original Message-----
From: racktables-users-bounce@xxxxxxxxxxxxx 
[mailto:racktables-users-bounce@xxxxxxxxxxxxx] On Behalf Of Brian Menges
Sent: Wednesday, July 30, 2014 2:54 PM
To: racktables-users@xxxxxxxxxxxxx
Subject: [racktables-users] Re: LDAP stopped working

Is the user associated with the LDAP setup set to have a never expiring 
password? This is often missed, and the password expires making integration 
endpoints stop working in strange ways.

~B


---------------------------------------------------------
Brian S. Menges

________________________________
From: racktables-users-bounce@xxxxxxxxxxxxx 
[racktables-users-bounce@xxxxxxxxxxxxx] on behalf of Ragsdale, Justin 
[ragsdalej@xxxxxxx]
Sent: Wednesday, July 30, 2014 11:43
To: racktables-users@xxxxxxxxxxxxx
Subject: [racktables-users] Re: LDAP stopped working

Thank you Matthew. We have a database backup from the 24th that we could 
restore, although I don’t think it’s a database issue. Otherwise we can install 
again and do a restore but rather not have to do that with some of our 
customizations.


1.       There haven’t been any raccode changes

2.       Yes LDAP is authenticating

3.       No recent GPOs or patches preformed (was working on a Friday and 
stopped working on a Monday)

4.       LDAP
$LDAP_options = array
(
                'server' => 'ldaps://sldap.wit.edu:636',
                'domain' => 'wit.edu',
                'search_attr' => 'sAMAccountName',
                'search_dn' => 'dc=wit,dc=private', // The following 
credentials will be used when searching for the user's DN:
                'search_bind_rdn' => 'CN=LDAP-RACKTABLES,OU=WIT System 
Accounts,DC=wit,DC=private',
                'search_bind_password' => '*************',
                'displayname_attrs' => 'givenName sn',
                'options' => array (LDAP_OPT_PROTOCOL_VERSION => 3, 
LDAP_OPT_REFERRALS => 0),
                'use_tls' => 0,         // 0 == don't attempt, 1 == attempt, 2 
== require
);

5.       For the error message it keeps trying eventually it gives the HTML 
banner that we have in the secret.php file.

Justin Ragsdale * Director of Network Operations * Technology Services * 
Wentworth Institute of Technology * 550 Huntington Ave, Boston MA 02115 * 
Lync/Voice 617-989-4584<tel:6179894584> * Fax 617-989-4502 * email/im 
ragsdalej@xxxxxxx<mailto:ragsdalej@xxxxxxx> * 
www.wit.edu/dts<http://www.wit.edu/dts> * Follow us on Twitter @ 
DTSatWIT<http://twitter.com/DTSatWIT>

P Think before you print

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From: racktables-users-bounce@xxxxxxxxxxxxx 
[mailto:racktables-users-bounce@xxxxxxxxxxxxx] On Behalf Of Matthew Castanien
Sent: Tuesday, July 29, 2014 6:52 PM
To: racktables-users@xxxxxxxxxxxxx
Cc: racktables-users@xxxxxxxxxxxxx
Subject: [racktables-users] Re: LDAP stopped working

1. Anyone make raccode changes?

2. Have you used something like softerra's ldap browser and validate the user 
binding for racktables is authenticating?

3. any group policy changes or patches auto installed on DCs?

4.  Can you provide the ldap section, minus password, from your racktables 
config?

5. What is the error message in the Browser?


Matthew Castanien

Sent from my phone

On Jul 29, 2014, at 6:33 PM, "Ragsdale, Justin" 
<ragsdalej@xxxxxxx<mailto:ragsdalej@xxxxxxx>> wrote:
Today our LDAP authentication stopped working on our racktables 0.20.5 install. 
As far as we can tell no changes were made to our racktables 
installation/config files or our active directory environment. Out local admin 
account is still working. Any suggestions of what could have caused this? We 
did a quick look through the apache logs and didn’t see anything in there that 
was helpful.

Justin Ragsdale * Director of Network Operations * Technology Services * 
Wentworth Institute of Technology * 550 Huntington Ave, Boston MA 02115 * 
Lync/Voice 617-989-4584<tel:6179894584> * Fax 617-989-4502 * email/im 
ragsdalej@xxxxxxx<mailto:ragsdalej@xxxxxxx> * 
www.wit.edu/dts<http://www.wit.edu/dts> * Follow us on Twitter @ 
DTSatWIT<http://twitter.com/DTSatWIT>

P Think before you print

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confidential, proprietary and privileged information, and unauthorized 
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