Thanks for getting back to me. I don't believe I've had this problem until recently. No! I haven't used the transfer software as I never had to use it before. I'll download it and give it a try. What steps are involved in its use. John --------------------------------------------------------------------------- To leave the list at any time, please write to <ptr1-users-request@xxxxxxxxxxxxx> with unsubscribe ptr1-users in the subject or the body. The list home page is at <//www.freelists.org/list/ptr1-users/>.