Hi Andrew, It is possible what you say, but in this case, please contact the service center of RNIB to check with the PTX1 model. Regards, Marc Van: ptr1-users-bounce@xxxxxxxxxxxxx [mailto:ptr1-users-bounce@xxxxxxxxxxxxx] Namens Andrew Hodgson Verzonden: zaterdag 4 juni 2011 11:22 Aan: ptr1-users@xxxxxxxxxxxxx Onderwerp: RE: PTX1 from RNIB: Reset to factory defaults Hi, That is what the manual says, but the option isn't on this unit. I suspect it may be running a custom version of the firmware which has that option removed. The player is actually just the standard PTX1 player, without the full number keypad, just a set of arrow keys on the front of the unit. Thanks. Andrew. From: ptr1-users-bounce@xxxxxxxxxxxxx [mailto:ptr1-users-bounce@xxxxxxxxxxxxx] On Behalf Of Marc Van der Aa Sent: 04 June 2011 09:37 To: ptr1-users@xxxxxxxxxxxxx Subject: RE: PTX1 from RNIB: Reset to factory defaults Hello Andrew, In the PTX1 menu, system settings, there must be an option to restore factory default settings. Regards, Marc Van: ptr1-users-bounce@xxxxxxxxxxxxx [mailto:ptr1-users-bounce@xxxxxxxxxxxxx] Namens Andrew Hodgson Verzonden: vrijdag 3 juni 2011 20:45 Aan: ptr1-users@xxxxxxxxxxxxx Onderwerp: PTX1 from RNIB: Reset to factory defaults Hi, Is there a way to reset the PTX1 from the RNIB to defaults, wiping the internal memory and bookmark lists? The firmware doesn't have the reset option in the menus, which is listed in the user guide on the Plextor site. Thanks. Andrew. _____ Geen virus gevonden in dit bericht. Gecontroleerd door AVG - www.avg.com Versie: 10.0.1375 / Virusdatabase: 1511/3678 - datum van uitgifte: 06/03/11 _____ Geen virus gevonden in dit bericht. Gecontroleerd door AVG - www.avg.com Versie: 10.0.1375 / Virusdatabase: 1511/3679 - datum van uitgifte: 06/03/11