You mean you want jaws to somehow know what to say when it hits a double quote? or do you want Word to be altered to use special opening and closing quote marks? The latter is possible, although I can't remember what dialog box it is in. Once Word is sticking in the right characters, it is a simple thing for jaws to be programmed to say the right quote positions. Just put them in the jaws dictionary. HTH --le ----- Original Message ----- From: jaffar@xxxxxxxxxxxxx To: programmingblind@xxxxxxxxxxxxx Sent: Friday, August 29, 2008 12:54 AM Subject: character mapping Hi All. I'd like to map my characters such that when a statement is in quotes, the beginning quotation mark wil be written and read as "open quote" and the end quotation mark will be written and read as "close quote". How do I achieve this? Also, i'd like from time to time for my quotation marks to be written as single or double quotes. Thanks for any help. Cheers!