[pisa] Re: Trac tickets
- From: Thomas Jansen <mithi@xxxxxxxxx>
- To: pisa@xxxxxxxxxxxxx
- Date: Fri, 23 Oct 2009 16:55:52 +0200
On Fri, Oct 23, 2009 at 04:09:05PM +0200, Tobias Heer wrote:
> Everything that can be solved immediately and doesn't affect others may
> stay out of the ticket system. The ticket system should contain all the
> things that are put aside or that need to be delegated. In that sense,
> the ticket system complements the discussion on the list.
Ok, that sounds reasonable. Good thing is that it's documented now for
everyone to read in the mail. I think we don't have a document like the
coding guidelines for using trac. Perhaps that's a reason too, why people
are not sure how and when to use it.
> You probably noticed that the project has shifted from a one-man proof
> of concept to something larger and more demanding (that's why things
> need to be readjusted, cleaned, expanded). This process will go on and
> we will find ourselves in a situation in which more and more people need
> to be coordinated.
In fact I wrote a paragraph about exactly that problem to make others aware
of that situation. Unfortunately, you didn't quote that. ;)
It's probably the old guys' fault to carry on with the traditional approach
as a bad habit. But new guys won't understand where it comes from, that's why
I tried to explain it to them with those words:
>> This informal approach used to work quite well when the project was run by
>> a few people. The setting has changed quite a bit, during the preparations
>> for UMIC Day 2009 we saw some limitations of that approach. To use some
>> familiar CS words: It doesn't scale. Coordination efforts increase more
>> than linearly with the number of involved people.
> I have added them recently to make the use of the ticket system a bit
> easier.
It's really helpful to group tickets, but I doubt that everyone was aware of
the change. Now we documented that, too. IMO that's a chance to make trac more
attractive to people who hesitate to use it and therefore needs to be
advertised to some degree.
> That's what I am trying to do right now. I take this mail as a
> commitment to the ticket system.
I hope you took that email as an unconventional approach to make people think
about their reasons for not using the ticket system up to now as well. You
said yourself that you sound like a broken record there, so just preaching
once more isn't likely to change the situation.
--
Thomas Jansen, "Mithi" --- mithi@xxxxxxxxx
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