In message <Marcel-1.53-1123095530-1cbpErr@xxxxxxxxxxxxxxxxxxxxxx>
CJE/4D Sales <sales@xxxxxxxxxxxxxxx> wrote:
On Tue 21 Nov, Chris Craig wrote:
# *** Attachments removed by user on Tue, 21 Nov 2017
In message <Marcel-1.53-1120164500-0b0pErr@xxxxxxxxxxxxxxxxxxxxxx>
CJE/4D Sales <sales@xxxxxxxxxxxxxxx> wrote:
Possible Photodesk image corruption after scaling.
We've had a report that under certain circumtances PhotoDesk might produce
spurious horizontal lines (most often a single 1px high line usually
somewhere in the middle of the image) if an image is upscaled.
Unfortunately
it is not clear yet what the circumstances which trigger this issue are.
We recommend PD users should check to see if there is an unwanted misformed
line created after upscaling an image and before fixing this state, so you
have the opportunity to go back.
If the error persists it might help to restart PD and/or the machine.
Reportedly the problem can be worked around by just adding one line at the
bottom of the image with the clip tools crop/extend and then upscale the
image.
To help track this issue down, if anyone comes across the problem in a
repeatable way please let us know.
Chris Evans
Is this what you mean?
Thanks, I believe that could be it. A JPEG or more tightly cropped example
might have been better to send though than a 4MB sprite!
Did you find a way to repeatedly cause this corruption in a reliable manner
to assist tracking down the fault?
Andrew
