Just to follow up and close out this problem, this is what I did that so far has solved the problem. * Went to "services.msc" to varify Windows update service settings * re-registered Windows update DLLs * removed corrupted Windows update files * rebooted Windows XP Pro I figure most of you know better than I how to do all those things but if details are needed let me know. Larry On 5/30/2013 11:42 AM, Clint Hamilton-PCWorks Admin wrote: > Larry you also need to post exactly what you're doing when it > happens (and remove the footer!) He tried to post this: > https://www.dropbox.com/sh/bvoicbbwiohhgyx/pqVQItTpkV#f:error%20message.png > > I've never seen that one before. There's several svchost.exe > files that are running in the background on XP, BUT, most of > them do NOT have to be running. The problem is trying to find > out which one running is causing the problem. They can be > disabled in Services, but unfortunately you have to look at > each one to find out which use "svchost.exe" and disable one at > a time. Again, some you HAVE to have some running but others > you don't. > > What happens when you click "Debug"? I've never even seen that > button before! And this is XP? Is it creating any .dmp files? > If so, you can look at those using a program called "windbg", > it's free from M$. > -Clint > > God Bless, > Clint Hamilton, Owner > www.OrpheusComputing.com > www.ComputersCustomBuilt.com > www.OrpheusComputing.com/most_reliable_cheapest_webhosting.html > www.OrpheusComputing.com/office/computer_accessories.html > > ----- Original Message ----- > From: "Ben Moore" > > > Larry you are going to have to cut and paste the error message. > Attachments > don't go through. > > Ben Moore > > -----Original Message----- > > > I am getting this message often when I am trying to use the > computer. Each > time it kicks me out of what ever app I have open and I have to > start over. > I have attached the error message. > > Do not have a clue how to troubleshoot. I have scanned the > computer with > various virus software. Nothing shows up. (Spybot, MS > Essentials, Maleware,) > > > ========================= The list's FAQ's can be seen by sending an email to PCWorks-request@xxxxxxxxxxxxx with FAQ in the subject line. To unsubscribe, subscribe, set Digest or Vacation to on or off, go to //www.freelists.org/list/pcworks . You can also send an email to PCWorks-request@xxxxxxxxxxxxx with Unsubscribe in the subject line. Your member list settings can be found at //www.freelists.org/cgi-bin/lsg2.cgi/l=pcworks . Once logged in, you have access to numerous other email options. The list archives are located at //www.freelists.org/archives/pcworks/ . All email posted to the list will be placed there in the event anyone needs to look for previous posts. -zxdjhu-