Re: [PCWorks] All email in Inbox GONE, but Inbox.dbx file still shows thousands of emails, where are they??

  • From: Peter Kaulback <peter@xxxxxxxxxxxxxxxxx>
  • To: pcworks@xxxxxxxxxxxxx
  • Date: Thu, 13 Nov 2008 14:22:14 -0500

Clint, have you tried to install Thunderbird to import the mail into it? 
This way if it works correctly, you could then import everything back 
into OE after you create subfolders for organizing everything and set up 
filters as well to help with the organization in the future. Even a 
trial version of Outlook could do this.

Peter Kaulback

Clint Hamilton-PCWorks Admin wrote:
> OE on my Dad's PC is fried.  I told him months ago he MUST go
> through the inbox and delete the emails he doesn't need or put
> them in other folders because at that time he had 2500+ emails,
> and the folders could not be compacted due to corruption.  No
> backup could be made either because the program said the same
> thing about corruption.  Well, he didn't.  Now at 4700 emails,
> the inbox go so corrupted that NO EMAIL could even be
> downloaded!  It was giving the error 0x800C0133 while trying to
> download email.
> 
> So I told him to not try and receive anymore email, I disabled
> the auto check for email, and I told him he has to now go
> through the inbox and move all the email to a folder on the HD.
> Doing a "Select all" of the emails and dragging them to the
> folder did not work, nothing happened!  So he's been manually
> going through them one-by-one and putting them in other folders
> on the HD.  But during this process he really screwed up
> something bad.  I have absolutely no idea what he did, but
> EVERY EMAIL in the inbox disappeared!  The inbox is TOTALLY
> EMPTY.  Yet I looked in the inbox.dbx file in the storage
> folder, and it's almost 1GB in size!  Where the heck is the
> email???????  How can they be recovered?
> 
> If they can't be recovered by conventional means, then I know
> about the dbx extractors that may work to extract the .eml
> files from the dbx file.  I think I have one or two that I'll
> try after reading replies about this problem.  DBXtract works, 
> but that won't fix the problem.
> 
> I tried deleted the folders.dbx file, that didn't help.  I also
> tried to create a new identity, but it will not switch
> identities!  I try and change, OE closes and immediately opens
> up again, still on Main Identity!
> 
> ALL other folders he's created CAN be compacted.  I have not
> tried to compact the allegedly "empty" inbox yet in its present
> state out of fear that may clear the inbox.dbx file back to the
> default empty (I think it is) 72k.
> -Clint
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