Rose What a wonderful, thorough and easy to understand piece of writing.... many will benefit from it. I've gone one step further and have created a spreadsheet which I use to track the Rebates and also scan and file the USPS submissions. mjh TechRose@xxxxxxxxxxxxxx writes: > You can just renew your subscription to Norton, or.... you can buy the new > Systemworks 2004. If you watch the sale papers (depending upon where you > live and the stores you have available) you can usually get the new version > each year for NO MORE than $40 with the Norton Personal Firewall with > rebates. I have done this every year since the 2000 version. I got it for > FREE this year...after rebates. > > I typically but the Norton Systemworks and the Norton Personal Firewall each > year for $40 or LESS after rebates. Norton usually does some upgrades and > adds some new features each year. If you renew your subscription to Norton > System Works, you are paying for the new virus definitions, not a new > program and new features. This is what I have been able to ascertain in my > review of the subscriptions. > > This year, I got the Norton Systemworks 2004, Norton Personal Firewall AND > the Norton Anti-Spam for $100... with $20 off immediately in the store and > $80 in upgrade rebates. (You have to send in the front page of the manual > you have or the CD you have..to show proof of purchase to get the rebates) > So, all it cost me was the tax on $100 and the stamp, envelope and the time > to fill in the form and make copies for the rebate. > > By the way, a friend of mine had purchased the Norton Systemworks a lot of > folks on this list purchased a year or two ago. It was the pro version and > all you got was the CD.,.... no...manual... and took about 6 weeks to get > it.... It was $30. Well, the next year, she purchase the regular > Systemworks version (not the pro) and she was to have to send in the CD for > the version she had as proof of purchase. Well, she would have lost Norton > Ghost as that is in the Pro version and not in the regular version. So, I > called the Norton rebate center, was on hold for a bit..talked to a guy, who > took her name and info..and made a file..and noted that she was sending in a > PHOTOCOPY of the CD,,,, for her rebate...We included a note with this info, > the name of the guy, date and stuff with the submittal. We sent in all the > stuff for her rebate and she got it...NO problem. So, she still had the CD > with Ghost on it....... > > I have also called the rebate numbers of other rebates when I have had to > make arrangements ahead of time. I had a rebate for a camera I bought a few > weeks ago. It was from HP. If you bought an HP PhotoSmart printer and any > brand of digital still camera (over $150, I think) HP would send you $50 in > addition to any rebates you may be getting from them or elsewhere. My > problem..I lost my Costco store receipt....... I went to Costco for a > duplicate and they gave me some God awful receipt that looks like I could > have done it on my computer. It was printed on regular white continuous > feed paper on a dot matrix printer! (No letter head or anything!) > > I called the HP rebate center, explained my dilemma and they did exactly > what I wanted. The created a file with my info and said what the receipt > would look like. Of course, I took down the guys name and date and included > a note in the rebate submittal. > > I have never experienced a problem when trying to make arrangements a head > of time for an unusual circumstance on a rebate. I did get a denial on a > Western Digital Hard Drive purchase as the thing I had to cut from the box > did not match what they were asking for, (the picture was a LITTLE > different). But, I emailed them back..It took two times..as using their > website to write to them seemed to have deleted the first (most important) > paragraph of my message. But my second email..in direct response to my > second denial was received properly (by the same person) and they actually > read it and wrote back and said my $70 rebate submittal was accepted and > would be sent. I did take the time to send a thank you note..and actually > got a "You are very welcome" note back. > > Rebates work for companies because most folks: > > 1. Forget about them when they get the item they purchased home. > 2. Do not actually read ALL the details. > 3. Do not follow ALL the steps. > 4. Do not mail them in time. > 5. Lose the receipt or the UPC codes or the rebate slip. > 6. Do not sign the form, use a stamp, or they send it to the wrong address. > > If rebates were so easy, everyone would do it. If everyone did it, there > would be no need for rebates, they could just give you the discount at the > register. They BANK on you not following through. You go home thinking you > got a bargain (as you think of your price as the price AFTER rebate. And > they get to NOT give you that great price as they keep the rebate you were > to get!) Think how much it costs for them to have staff and equipment to > open mail, and process the rebates..even if they farm it out to a company > that does it for them.) If it were not profitable for them to do that.... > if everyone sent in their rebate....they would not do it! Besides that, the > rebates work for them as they get to keep the interest on the money you paid > for 6-12 weeks..until they send the checks. Then, rebate checks usually > look like post cards these days. So, some folks think they are junk mail > and throw them away..or FORGET to deposit them. (NO one cashes them > anymore.... so you have to deposit them..another great angle for these > companies!) If you do not have a bank account...go to the bank with Mom, or > your friend, and have your ID ready. The bank will not allow third parties > to deposit the check without proper ID. Since they are post cards, they > need to KNOW the person presenting the rebate check is entitled to the > money! Cute huh!) (Maybe the interest amount is not as much as it use to be > because the interest rates are down..but even a little interest is better > than NONE!) > > If you ever have problems with rebates: > > 1. Check up front and call to make arrangements or get clarification if you > need it. Make notes of names &dates. > 2. MAKE COPIES OF EVERYTHING. I even make copies of the envelope I > send..so I KNOW I sent it to the right address. I also make a note as to > the date I mail the rebate. > 3. If you do not get anywhere..go to the store where you purchased the > item..with all the documentation..(make copies for them..it is helpful and > shows you are organized..and you mean business!) I had CompUSA give me over > $175 CASH on the spot for rebates that were rejected and they could see I > had everything and my other half got nearly $100 back the same day..IN CASH! > Fry's was willing to intercede on my behalf for the Western Digital Hard > drive $70 rebate, but I told them I did not need them to after the company > processing the rebate changed their decision. > 4. Watch your mail (email and snail mail) for either rejections or > acceptance notes AND your rebate checks. > 5. If you do not get your rebate in the time allotted, follow through. > Some companies use websites like MyRebates.com. > 6. DEPOSIT the rebate checks! Many folks let these small checks just sit > on the desk..and forget about them. What a waste! > > My one biggest suggestion: Do the rebate as soon as you come in the door > from the store IF it is not some hardware that you need to install to make > sure it works. Many stores will not give you a complete refund or exchange > if you have taken the UPC code off the box. But, you can fill out the form > and the envelope right away..and as soon as the hardware is installed and > working.. finish the rebate process. > > I know you asked a simple question and this is a long answer. It is sort of > like you asked the time and I told you how to build a clock! > > My justification is I feel it is info that a lot of folks might be able to > use. I have gotten well over $1,000 in rebates in the last year alone! > Many were from $3 - $30. A couple were $100. Besides hardware rebates I > have sent in many other kinds. I have a huge supply of CD-r's, DVD-r's, CD > plastic cases, CD wallets, Graphics subscriptions, Photo printing paper, > greeting card paper, external USB ports, inkjet paper, headphones, books, > software (PSP, Photoshop Elements, Greeting Card, Drive Image, Partition > Magic and more. My computer room sort of looks like a store. But I still > watch the papers every week. I am not rich, I pinch my computer budget > pennies. (Then I spend them on things I really don't need...lol! More > toys!) > > I hope I have not offended anyone..and apologize for taking up mail space > for those of you who cannot take advantage of rebates as they are not > offered, or are not interested. I am considering polishing up this info and > making it into an E-book and putting it on my website...(another project!) > > Anyone who needs help.. just holler..I will be more than happy to help.... > > Rose > Las Vegas > ----- Original MJH "The Basil Book" http://foxhillfarm.us/FireBasil To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ For more info: //www.freelists.org/cgi-bin/list?list_id=pctechtalk