Hi Bob, the computer was new to her and toted as being new, in a swap arrangement. I think she got the wrong end of the stick. I have been searching the forums and think I may have the answer.Will write the list if it works. Thanks Geraldine To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ For more info: //www.freelists.org/cgi-bin/list?list_id=pctechtalk