Hi Lyn, usually this means that you don't have the right program to open the kind of file you've received. It would help to know the extension of the files you've received that you can not open. If you can't see them, you can turn them on by opening any folder and then - using the tabs at the top, select Tools, Folder Options and then select View from the tabs at the top of that window. Its the second tab on mine. Looking to the middle of the new window, you will see a section called Advanced Settings. Look for a line that says "Hide Extensions for Known File Types" and if there is a check mark in the box, click on it to remove it. Hit Apply then Ok and the window will close. You should now be able to see the extention. If you can see the extension, but don't know what program SHOULD open it, you can go here to find out what the extension is: http://filext.com Hope this helps, SheDevil ----- Original Message ----- From: Lyn Scott To: pctechtalk@xxxxxxxxxxxxx Sent: Thursday, June 07, 2007 4:20 AM Subject: -=PCTechTalk=- folder options hello group, I have been sent some emails with attachments that I cannot open. I get a message saying "this file does not have a program associated for performing this action. Create an association in the folder options control panel" Can someone point me in the right direction please. I have xp home edition. Thank you, Lyn -- Please remember to trim your replies (including this sentence and everything below it) and adjust the subject line as necessary. To unsubscribe or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/