-=PCTechTalk=- Re: MS Word 2010
- From: "Glo" <redowl@xxxxxxxxxxxx>
- To: <pctechtalk@xxxxxxxxxxxxx>
- Date: Mon, 16 Jun 2014 14:05:21 -0700
Thanks Don, for the clarification, I didn't realize they were separate
entities. IE would not even launch, all I got was a totally blank page with
nothing on it except a few icons at the top left, but nothing happened when
I clicked on them. The solution turned out to be restoring the system to an
earlier time. I'm sure my friends tried that, but I did it myself and I
noticed you can choose other dates than what they show. I suppose they
tried that too, but I don't think they turned off AVG, so all of the restore
efforts were unsuccessful. When I tried to restore and it didn't work, the
dialog box said to turn off the anti-virus, so I did and the restore was
successful that time. I've waited a few days to be sure it's working ok
and it is, for the most part, but I keep getting a dialog box that says
"internet explorer is no longer working" and another one who says 'IE had to
close and reopen this page' or something to that effect. This has been
happening for several months now and I was thinking that could be what
precipitated my whole problem to begin with. I have uninstalled IE and
reinstalled it, but it still pops up. I'm thinking of using Chrome if it's
not too weird. I wonder if I could keep IE while I learn Chrome? ~Glo
-----Original Message-----
From: pctechtalk-bounce@xxxxxxxxxxxxx
[mailto:pctechtalk-bounce@xxxxxxxxxxxxx] On Behalf Of Don
Sent: Wednesday, June 11, 2014 6:05 AM
To: pctechtalk@xxxxxxxxxxxxx
Subject: -=PCTechTalk=- Re: MS Word 2010
Sending and receiving email uses totally different software.
So, Outlook can check your mail while Internet Explorer or other browser may
not even exist on your computer.
If IE launches OK but just does not display a page then launch it and use
it's internet tools to clean up all your cookies and temporary internet
files.
Do you have firefox and/or chrome? Do they work OK?
-----Original Message-----
From: pctechtalk-bounce@xxxxxxxxxxxxx
[mailto:pctechtalk-bounce@xxxxxxxxxxxxx] On Behalf Of Glo
Sent: Wednesday, June 11, 2014 4:21 AM
To: pctechtalk@xxxxxxxxxxxxx
Subject: -=PCTechTalk=- Re: MS Word 2010
Ok, now I have a super big problem. Some friends have been here all
afternoon/evening trying to fix it, but I'm afraid they might not be sure of
what they're doing. Oh, the problem is I think my home page has been
hijacked. I can't get online because IE is missing!! When I try to go
anywhere, even Google, all I get is a blank page. Not even an error
message, just a blank page. I think this happened to me around 8 or 10
years ago and someone on the list helped me to fix it. But the memory dims
as we age and I have no clue how to fix this. Anybody know? We've tried
the obvious things like system restore and scanning with every program that
has a scanner, but no luck. Actually, I've been getting this dialog box,
very frequently, that says "internet explorer is no longer working" and must
shut down, so I guess it finally gave up and crapped out completely!!? I
don't understand that I can get and send email, but can't get on the
internet. Can anyone help with this one? ~Glo
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No virus found in this message.
Checked by AVG - www.avg.com
Version: 2014.0.4592 / Virus Database: 3955/7658 - Release Date: 06/10/14
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