Jan, just wondering if you solved this problem and,if so,how? Sandi ----- Original Message ----- From: "Jan Robey" <hrstreak@xxxxxxxxxxx> To: "_PCTechTalk" <pctechtalk@xxxxxxxxxxxxx> Sent: Thursday, October 04, 2007 7:19 PM Subject: -=PCTechTalk=- HELP NEEDED--I E & HUNGAPP > Hello everyone, > I am in need of some brain storming before tomorrow (if possible): > > I was removing over 192 spyware out of one of my seniors computers > yesterday > & after it was all done I rebooted & left. She called me this morning > almost in hysterics over the fact that when she clicks on Internet > Explorer > (version 7--XP) the page opens to a blank page & locks up so it can't be > closed without rebooting. I knew I never connected when I worked on it > the > day before, but she was certain if she had kept all her spyware this > problem > would have never occurred. > > I tried it, IE opened the title bar but the rest of the page was blank 7 > locked, just as she said. I ALT/CTRL/DEL ...End task...the box wanting to > send it to Microsoft came up & I clicked don't send. At that time I > clicked > on the error report & this is what it said: > > szAppName : IEXPLORE.EXE szAppVer : 9.0.2800.0 szModName : hungapp > szModVer > > This person is very prone to adding stress to physical being & then passes > out. It is important for her & her family to keep her calm...which, > because > of my help the day before, she is not! > > I promised to go to her home tomorrow morning at 8:00 AM, & while she is > at > the doctors I will try to get her back in working condition. > > She is using cable, & her Outlook Express is working fine, so she is > connecting. She just can't get her browser to work. Is there somewhere > that IE can repair itself? Or is there someway to delete IE & reinstall? > Anything you can offer will be welcome! > > Thanks, > Jan > > > > --------------------------------------------------------------- > Please remember to trim your replies (including this sentence and > everything below it) and adjust the subject line as necessary. > > To unsubscribe or change your email settings: > //www.freelists.org/webpage/pctechtalk > > To access our Archives: > http://groups.yahoo.com/group/PCTechTalk/messages/ > //www.freelists.org/archives/pctechtalk/ > > To contact only the PCTT Mod Squad, write to: > pctechtalk-moderators@xxxxxxxxxxxxx > --------------------------------------------------------------- > > > > -- > No virus found in this incoming message. > Checked by AVG Free Edition. > Version: 7.5.487 / Virus Database: 269.14.0/1049 - Release Date: 10/4/2007 > 8:59 AM > > --------------------------------------------------------------- Please remember to trim your replies (including this sentence and everything below it) and adjust the subject line as necessary. To unsubscribe or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ To contact only the PCTT Mod Squad, write to: pctechtalk-moderators@xxxxxxxxxxxxx ---------------------------------------------------------------