Well I was wrong, I have system restore configured to automatically make a restore point. The one it wants to restore was today Sunday at 10:58 AM -- I used it but the only trouble is, this was after the patch was downloaded and installed. How do I get to a previous restore point (i.e., like yesterday)? Never needed to use this before so the reason I am asking. Went to Help and Support but apparently I'm not asking the way it can answer (LOL). Judith "Making the complicated--simple" http://www.agoodread.com I thought of system restore but the last one was awhile ago and I don't want to lose the data (movies, games, etc.) I've made in the mean time. Thought about using a trial version but I don't know which software would be good. I went to the Nero site because I have the light version which came with this computer but I didn't see where it would burn an avi file. Mostly talked about converting from a camcorder, etc. Next time I will do a system restore before I download anything. Taught me a very valuable lesson!! Judith "Making the complicated--simple" http://www.agoodread.com Judith, You could try a system restore point before you installed the patch. If that doesn't work, You could download a trail version till you get the Serif straightend out. Jo Ann -- Please remember to trim your replies (including this sentence and everything below it) and adjust the subject line as necessary. To unsubscribe or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/