-=PCTechTalk=- Re: Email Problem
- From: "GMan" <gman.pctt@xxxxxxxxx>
- To: <pctechtalk@xxxxxxxxxxxxx>
- Date: Thu, 12 Apr 2007 03:23:05 -0400
It makes perfect sense, but it still doesn't make sense. I can only hope
that sentence made sense to you. lol
So, what did they tell you to do as a workaround?
Peace,
GMan
"The only dumb questions are the ones that are never asked!"
----- Original Message -----
From: "BashfulBob" <Bashfulbob@xxxxxxx>
To: "PCTT" <pctechtalk@xxxxxxxxxxxxx>
Sent: Wednesday, April 11, 2007 11:31 PM
Subject: -=PCTechTalk=- Re: Email Problem
> Hi Gman
> It seems to me we are not standing on the same base about
> this issue. So let me approach my explanation from a
> different way.
>
> 1) She started getting a message on start up that said
> Realtek.exe was trying to load into a restricted windows
> area, a DLL error. She plays a lot of games (MSN and POGO)
> so I thought that one of the games down loaded this program
> for
> the game to work. I do not remember any path to the Realtek
> program was
> indicated at any time.
>
> 2) I went to add and remove and tried to delete Realtek only
> to find that at a reboot start up, WinPatrol would tell me
> that Realtek wanted to reinstall and run at startup a couple
> of programs connected with Realtek. (WinPatrol has been
> installed on this puter for a couple of
> years and has never before, reported anything
> about Realtek) I denied the reinstall. I then rechecked the
> add, remove programs to find that Realtek was back. I then
> performed a delete program again. This scenario was repeated
> yet again. It seemed I could not get rid of it.
>
> 3) I finally resorted to using RegCleaner, a program that
> goes into the registry and shows you what is there and give
> you the opportunity to manipulate (Delete) the files. I
> then deleted Realtek. I also did a search for Realtek and
> found it in a folder labeled HP Drivers. I looked into it
> and saw nothing that related to HP so I deleted the folder.
> (The HP printer still works)
> Realtek is gone. I rebooted and nothing came up from
> WinPatrol
> about Realtek. I checked add, remove programs and nothing,
> I did a file search and nothing, I re-ran RegCleaner and
> found nothing specifying Realtek. It is gone.
>
> 4) Since you mentioned a dedicated sound card, which this
> puter does not have, I checked to see if the sound worked.
> Rebooting, the Windows loading music plays. Sooooooo, I
> guess the
> sound is ok. I recheck add, remove programs for Realtek and
> it is not there.
>
> 5) The email problem is solved in a way. Kind of a quirk
> resulted. I called the ISP and they gave me some changes to
> make and we can now send emails. The quirk comes in this
> fashion.
>
> On her puter, there are 2 users. One is an administrator
> account, which is not used by her or on a regular basis. The
> 2nd user account is a limited account and she uses that on a
> regular basis. Now if one boots up into either account, the
> email will allow email to be sent out ok. If one "Logs out"
> of the user that the puter was booted up in and then "Logs
> in" as the other user, the email will not allow email to be
> sent out, but you can receive, get, and read the new email
> ok. If you then "Log out" of that user and go back into the
> original user you booted up in, the email will NOT allow you
> to send out email, but you can receive, get, and read the
> new email ok.
>
> Now for another scenario, if you boot up the puter into
> either
> user the email will allow you to send out email. Now if you
> "switch users" (not log out) the email in the other user
> will work ok, you can send out email. If you then "switch
> users" back to the original one you booted up in, the email
> will allow you to send email out. Now if you then "Log out"
> of the switched users and "Log in" as either user, the email
> will not allow you to send out email, but you can receive,
> get, and read the new email ok.
>
> Hope I wrote 5 so it makes sense.
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