Now seems to be working properly. After all of my researching of AVG, Avast, and Trendmicro I will probably wait until next year to make a change. Thanks to all of you who responded, made recommendations, and generally helped me through this. I might add that I found two people locally who are using AVG free edition and like it. One was my son who said he really had no clue about it but assumed it was free and thinks it was put on by the last person who worked on their computer! AVG had sent a long list of things that the free version would not do and one was tech support. The friend who has AVG says they have never needed any support but have a son who is their "go to" person when they need help. Since I am the "go to" person in this family (and isn't that a scary thought!!!) that was not much help to me. However, the reason I get asked questions is because I have you guys. And thank you very much for that support you have given to me and my family over the years. Sandi -- Please remember to trim your replies (including this sentence and everything below it) and adjust the subject line as necessary. To unsubscribe or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/