Hi, Linda,
I do intend to report the incident next time I place an order. It's possible
that the error could have happened on their end and not mine. I was placing
2 cartons of milk in the basket when I got the error message. I waited for
half an hour and then was finally able to place the order. They didn't have
the lasagna I wanted but that's no biggie. I'll just order it next time. I
do like that feeling of being able to get my own groceries so I'll give this
some more thought.
Rosie
From: ourplace-bounce@xxxxxxxxxxxxx [mailto:ourplace-bounce@xxxxxxxxxxxxx]
On Behalf Of Linda Gehres
Sent: Thursday, February 16, 2017 4:18 PM
To: ourplace@xxxxxxxxxxxxx
Subject: [ourplace] Re: thinking of dumping vons.com
Rosie, I would have been angry enough with them to have stayed on hold to
speak to a service rep. I'm really sorry this has happened to you, but I
wouldn't burn my bridges totally yet. After all, not sure how close family
members with cars are to you and whether or not their circumstances would
permit regular shopping for you. Try to keep your head, sweetheart, and
perhaps their was some kind of error on their site which has since been
corrected. Whatever you decide to do, I would report this incident to a
service rep. But that's just me.
Linda G.
From: ourplace-bounce@xxxxxxxxxxxxx <mailto:ourplace-bounce@xxxxxxxxxxxxx>
[mailto:ourplace-bounce@xxxxxxxxxxxxx] On Behalf Of Karen Delzer
Sent: Wednesday, February 15, 2017 11:11 PM
To: ourplace@xxxxxxxxxxxxx <mailto:ourplace@xxxxxxxxxxxxx>
Subject: [ourplace] Re: thinking of dumping vons.com
I know they don't deliver anymore, but I had heard that they would fill an
order which you then pick up. Don't know if they do it anymore, though.
Karen
on 09:07 PM 2/15/2017, Rosemarie Chavarria said:
Hi, Karen,
I don't blame you for not dealing with that site. Yes, their prices are very
high. I don't think Albertsons delivers anymore. You have to go and get the
stuff. I used to love shopping with them because they were so courteous and
they were always on time. They had a better selection of items too.
Rosie
From: ourplace-bounce@xxxxxxxxxxxxx <mailto:ourplace-bounce@xxxxxxxxxxxxx>
[ mailto:ourplace-bounce@xxxxxxxxxxxxx
<mailto:ourplace-bounce@xxxxxxxxxxxxx> ] On Behalf Of Karen Delzer
Sent: Wednesday, February 15, 2017 8:05 PM
To: ourplace@xxxxxxxxxxxxx <mailto:ourplace@xxxxxxxxxxxxx>
Subject: [ourplace] Re: thinking of dumping vons.com
I have no idea, Rosie. We haven't dealt with them in a very long time
because of the difficulties with the site and because of their high prices.
don't know what to tell ya. Does Albertsons still fill an order for pickup?
Maybe you could shop that way and just go get the stuff, or maybe someone
you know could pick it up for you? Just a thought. We're in the same kind of
place. Curt does the shopping for us, and I'm so grateful to him for doing
it. If he didn't, I'd probably not bring home much more than cleaning
products. :)
Karen
on 06:43 PM 2/15/2017, Rosemarie Chavarria said:
Hi, everyone,
Just awhile ago I tried to sign in to my account so I could place a grocery
order. I know my password and username. When I tried to sign in, I got an
error message saying that there was an unexpected error. What's that all
about? This is really irritating! Then to make matters worse, they keep you
on hold for a long time. I'm thinking of calling it quits with them. It's
bad enough that the site isn't like it used to be--and now this!
Rosie
