Vertias NetBackup and 11gR2 RMAN integration

  • From: Lou Avrami <avramil@xxxxxxxxxxxxxx>
  • To: <oracle-l@xxxxxxxxxxxxx>
  • Date: Thu, 05 Aug 2010 16:41:29 -0400 (EDT)

Hello all,

I just encountered a problem in my current environment with Veritas NetBackup 6.5, RMAN and Oracle 11gR2.  I'm hoping that someone else may have tripped over the same thing and can pass along a solution.

We've just built several 11.2.0.1 databases on Solaris 10 servers. The NetBackup clients were installed. When the oracle_link script was run, we received the following output:

LIBOBK path: /usr/openv/netbackup/bin
ORACLE_HOME: /u01/app/oracle/product/11.2.0
Oracle version: 11.2.0.1.0
This version of Oracle is not supported in this script

Just for the heck of it, we manually linked the Veritas NetBackup library file libobk.so to $ORACLE_HOME/lib, then tried running a database backup. The following error messages were received:

channel t4: starting piece 1 at 03-AUG-10
RMAN-03009: failure of backup command on t2 channel at 08/03/2010 09:25:45
RMAN-10038: database session for channel t2 terminated unexpectedly
channel t2 disabled, job failed on it will be run on another channel
RMAN-03009: failure of backup command on t3 channel at 08/03/2010 09:25:45
RMAN-10038: database session for channel t3 terminated unexpectedly
channel t3 disabled, job failed on it will be run on another channel
RMAN-03009: failure of backup command on t4 channel at 08/03/2010 09:25:45
RMAN-10038: database session for channel t4 terminated unexpectedly
channel t4 disabled, job failed on it will be run on another channel
RMAN-00571: ===========================================================
RMAN-00569: =============== ERROR MESSAGE STACK FOLLOWS ===============
RMAN-00571: ===========================================================
RMAN-03002: failure of backup plus archivelog command at 08/03/2010 09:26:50
RMAN-10038: database session for channel t1 terminated unexpectedly


Research revealed that the Media Server NetBackup version that we are using, 6.5, has some sort of incompatibility with Oracle 11gR2. Here is the Symantec note detailing the issue:

Document ID: 337527
http://support.veritas.com/docs/337527
RMAN-10038 error when attempting to backup Oracle version 11.2 using NetBackup 6.x.


The Symantec note seems to suggest that Veritas be upgraded to at least 6.5.4 and the client patch be installed on the database servers.

We can't upgrade from Veritas NetBackup 6.5 to 6.5.4 this quickly. We have literally hundreds of servers that need to also be upgraded.

We have contacted Veritas Support and they said that they will provide a patch for our environment, but they could not provide an ETA.

Has anyone else out there run into problems with a version of Veritas NetBackup and Oracle 11gR2?
If you were able to resolve them, please let me know what you did.

Thanks,
Lou Avrami



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