Hi, followed up by...... pls fill up the feedback form....rating from 1-5 and 1 is very good and 5 is excellent...doh! dont think this would have been consistently possible in any industry outside hardware....software...complete regards sriram kumar On Mon, Jan 7, 2013 at 1:08 PM, Paresh Yadav <yparesh@xxxxxxxxx> wrote: > We have just marked your ticket as resolved and closed it! Thank you for > contacting us for your support needs! We have been delivering this level of > excellent service since 1997! What else do you expect for $....? > Just kidding. Welcome to the world of .... > > > Cheers, > Paresh > > > On Sun, Jan 6, 2013 at 8:18 PM, Nuno Souto <dbvision@xxxxxxxxxxxx> wrote: > > > > > In the reply to my open SR on a problem with LDAP when running Apex > 4.2.1: > > > > "What is the error message you got when you run the APEX 4.2.1 with your > > OLAP ?" > > > > > > Of course!!! OLAP is the same as LDAP!! > > > > Silly me, assuming I'm talking to a "support expert"... > > > > Is this the sort of "value" I get for nearly $200K of "support" fees per > > year? > > And then they complain when I rub their faces in the mud? > > > > > > -- > > Cheers > > Nuno Souto > > in sunny Sydney, Australia > > dbvision@xxxxxxxxxxxx > > -- > > //www.freelists.org/webpage/oracle-l > > > > > > > > > -- > Thanks > Paresh > 416-688-1003 > > > -- > //www.freelists.org/webpage/oracle-l > > > -- //www.freelists.org/webpage/oracle-l