Re: Oracle and vmware
- From: Joop Gijsbers <jg_dba@xxxxxxxxx>
- To: oracle-l@xxxxxxxxxxxxx
- Date: Sat, 21 Jul 2007 21:09:55 +0200
David,
from where is this quote? A few months ago i looked at Metalink for an
official statement from Oracle, but i could not find one.
Joop Gijsbers
David Sharples wrote:
Oracl'es status on vmware
Purpose
---------
Explain to customers how Oracle supports our products when running on
VMware
Scope & Application
----------------------
For Customers running Oracle products on VMware virtualized environments.
No limitation on use or distribution.
Support Status for VMware Virtualized Environments
--------------------------------------------------
Oracle has not certified any of its products on VMware virtualized
environments. Oracle Support will provide support for Oracle products
when running on VMware in the following manner: Oracle will only provide
support for issues that either are known to occur on the native OS, or
can be demonstrated not to be as a result of running on VMware.
If a problem is a known Oracle issue, Oracle support will recommend the
appropriate solution on the native OS. If that solution does not work in
the VMware virtualized environment, the customer will be referred to
VMware
for support. When the customer can demonstrate that the Oracle solution
does not work when running on the native OS, Oracle will resume support,
including logging a bug with Oracle Development for investigation if
required.
If the problem is determined not to be a known Oracle issue, we will
refer
the customer to VMware for support. When the customer can demonstrate
that the issue occurs when running on the native OS, Oracle will resume
support, including logging a bug with Oracle Development for
investigation
if required.
NOTE: Oracle has not certified any of its products on VMWare, but use of
Oracle products in the RAC environment is specifically not supported.
This is noted because some Oracle product demonstrations have been
conducted
in a RAC environment using VMware. These are demonstrations only and not
certified for use by customers.
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