What is the o.s ver / platform and the rdbms
version ?
On Apr 11, 2016, at 4:51 PM, Sherrie Kubis <Sherrie.Kubis@xxxxxxxxxxxxxxxxxx>--
wrote:
Absolutely to the letter.
Oracle Support has answered me and I'm working with a good analyst, who is
having me rebuild the standby control file. So far, it's not working. I'm
getting the sinking feeling that I'm going to have to rebuild.
I hope that the analyst can also help me understand what happened and why,
although we might not be able to reconstruct it. Two thoughts the person
working on this were that flashback to the same GRP was done twice, and then
an RMAN full wasn't done in between the flashbacks. I don't understand that
line of thinking or if it has merit. A crosscheck on the standby was also
done, this note doesn't indicate that.
At the bottom of this note there are instructions about rebuilding the
standby control file with ASM and OMF. It was going fine up until the
'switch database to copy' ... I'm now getting the error:
RMAN-06571: datafile 1 does not have recoverable copy
I'm not getting a good feeling that I'll be able to salvage the standby.
*********************************************************
Sherrie Kubis
Sr. Oracle DBA
Information Technology Bureau
Southwest Florida Water Management District
2379 Broad Street
Brooksville, FL 34604-6899
352.796.7211 x4033
sherrie.kubis@xxxxxxxxxxxxxxxxxx
Please take a moment to answer a few questions and let us how we're doing.
IMPORTANT NOTICE
E-mails made or received in conjunction with the official business of the
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-----Original Message-----
From: RajeevGM [mailto:rprabha01@xxxxxxxxx] ;
Sent: Monday, April 11, 2016 4:43 PM
To: Sherrie Kubis <Sherrie.Kubis@xxxxxxxxxxxxxxxxxx>
Cc: oracle-l@xxxxxxxxxxxxx
Subject: Re: Oracle Support and Standby
Were the steps mentioned in
Doc ID - 728374.1 followed ?
On Apr 11, 2016, at 2:58 PM, Sherrie Kubis
<Sherrie.Kubis@xxxxxxxxxxxxxxxxxx> wrote:
Yes, thank you for listening to my rant!
I have a primary and a non-active standby; we only use the standby for
disaster recovery.
This weekend there was an application upgrade. It didn't go well but we had
set a guaranteed restore point. We flashed back the primary and then also
the standby:
Primary:
stop log apply
shut down database
startup database In mount
flashback to GRP
shutdown
select resetlogs_change# from v$database: and note the number
Standby:
flashback standby database to scn <primary scn -2); stop database
start in mount (since it's a physical standby non-active)
At this point I'm going to say that someone else was driving the ship
and it all went by fast. Then they went on vacation :(
This first flashback worked, we restarted Data Guard and were good to go.
The redid the application, had more problems so needed to flashback again.
We flashed back to the same GRP. Got the same information for the SCN and
did the same scenario.
At first we got the same message about the database being 'diverged',
now we are getting
Warning: the given resetlogs_id 908669300 is not on the valid incarnation
path.
There were some things done with incarnations that weren't recorded, a bad
thing I know. I think she was thinking that "this will fix it and we're
good" but now, a few days later not so good to not know this.
On the primary:
RMAN> list incarnation of database;
List of Database Incarnations
DB Key Inc Key DB Name DB ID STATUS Reset SCN Reset Time
------- ------- -------- ---------------- --- ---------- ----------
1 2 COLLABP 951429914 PARENT 1 13-NOV-2014
13:39:38
1 811470 COLLABP 951429914 ORPHAN 77425738806 08-APR-2016
21:22:50
1 813678 COLLABP 951429914 ORPHAN 77425738806 08-APR-2016
23:22:00
1 816123 COLLABP 951429914 ORPHAN 77425738806 09-APR-2016
00:08:20
1 818353 COLLABP 951429914 CURRENT 77425738806 09-APR-2016
00:22:46
Standby:
RMAN> list incarnation of database;
List of Database Incarnations
DB Key Inc Key DB Name DB ID STATUS Reset SCN Reset Time
------- ------- -------- ---------------- --- ---------- ----------
1 2 COLLABP 951429914 PARENT 1 13-NOV-2014
13:39:38
1 811470 COLLABP 951429914 ORPHAN 77425738806 08-APR-2016
21:22:50
1 813678 COLLABP 951429914 ORPHAN 77425738806 08-APR-2016
23:22:00
1 816123 COLLABP 951429914 ORPHAN 77425738806 09-APR-2016
00:08:20
1 818353 COLLABP 951429914 CURRENT 77425738806 09-APR-2016
00:22:46
*********************************************************
Sherrie Kubis
Sr. Oracle DBA
Information Technology Bureau
Southwest Florida Water Management District
2379 Broad Street
Brooksville, FL 34604-6899
352.796.7211 x4033
sherrie.kubis@xxxxxxxxxxxxxxxxxx
Please take a moment to answer a few questions and let us how we're doing.
IMPORTANT NOTICE
E-mails made or received in conjunction with the official business of the
District are public records. All e-mails sent to and from this address are
automatically archived. For more information regarding the State of Florida
public records laws, please visit www.myflorida.com.
-----Original Message-----
From: RajeevGM [mailto:rprabha01@xxxxxxxxx]
Sent: Monday, April 11, 2016 1:49 PM
To: Sherrie Kubis <Sherrie.Kubis@xxxxxxxxxxxxxxxxxx>
Cc: oracle-l@xxxxxxxxxxxxx
Subject: Re: Oracle Support
Sherrie,
My experience, for any non-Sev1 SRs, the turn around time varies..
Anyway, could you please describe the issue/ errors visible on the standby
db ?
Rajeev
On Apr 11, 2016, at 1:29 PM, Sherrie Kubis
<Sherrie.Kubis@xxxxxxxxxxxxxxxxxx> wrote:
Anyone else have this kind of experience with Oracle Support?
I opened a ticket for a hosed standby on Saturday. I understand that
because it's not a down system it can't be a Sev 1, and now I know that
only a Sev 1 system gets weekend attention.
Now it is Monday afternoon. I called support to ask what the status is,
and the music was so loud I couldn't hear the person. I asked if she would
hang up and call me back. Instead, she updated the ticket that an analyst
needed to call me.
Then I called back again (no music this time) and was told support
engineers are only working Sev 1 tickets right now, they have a backlog.
But somebody would call me back. When I asked when, she said "well,
everyone is on their meal break, so it will be another 45 minutes before I
can ask that". What? I know they have to eat, but really, everyone goes
at the same time? I say that to myself as I'm eating my salad while
sitting at my desk hoping for help.
Because of budget cuts my management has asked me to think about
third-party support and dropping maintenance, as most of our Districts are
moving to another platform because of state budgets. I was horrified at
first, thinking "how can I support Oracle databases without true Oracle
support?!" Now I think I know.
*********************************************************
Sherrie Kubis
Sr. Oracle DBA
Information Technology Bureau
Southwest Florida Water Management District
2379 Broad Street
Brooksville, FL 34604-6899
352.796.7211 x4033
sherrie.kubis@xxxxxxxxxxxxxxxxxx
IMPORTANT NOTICE
E-mails made or received in conjunction with the official business of the
District are public records. All e-mails sent to and from this address are
automatically archived. For more information regarding the State of
Florida public records laws, please visit www.myflorida.com.
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