Now here's the oddest thing ... I've just completed building a little development database on a laptop and went to metalink to look for the latest critical patch update. I log in with my userid and password and, much to my surprise, recieve the response "1 error has occurred - This userid is frozen. Contact your MetaLink customer user administrator." Exactly what or who is the "MetaLink customer user administrator"? I can't even get to my profile to find the CSI number to begin to look it up! Anybody seen this before? What causes this? r, Gus