How do you do remote support

From: "Jeffrey Beckstrom" <JBECKSTROM@xxxxxxxxx>
To: "oracle-l-freelists" <oracle-l@xxxxxxxxxxxxx>, "oracle-db-l" <oracle-db-l@xxxxxxxxxxxxxxxxxxxx>
Date: Mon, 14 Feb 2011 07:35:59 -0500

I am curious as to what devices people use, other than laptops, to
remotely support the Oracle database.